- Supporting students on-campus by advising on aspects such as cultural acclimatization and general academic issues
- Supporting student accommodation requests ( Homestay and student residence)
- Providing a special duty of care for under-age students with regular check-ins
- Preparing for new student intake (ELICOS & VET)
- Facilitating academic and financial intervention and problem-solving (if required)
- Supporting agents by answering phone calls, responding to questions about current student status and providing course information
- Acting as a point of contact for walk-in students, conducting school tours and ensuring successful conversion
- Facilitating student extensions
- Issuing COEs and working with the school's database system
- Answering the phone, transferring calls and taking messages
- Helping students with questions and problems and/or leading them to the correct department
- Updating PRISMS site with relevant student information
- Assisting the manager & academic director with assigned tasks
- Supporting reception (if required)
- Attending general staff and team meetings and training sessions as assigned
- Experience working in an international college and / or school
- Demonstrated customer service skills
- Outstanding organisational skills
- Excellent communication and interpersonal skills
- Excellent technical skills (database, Microsoft , PRISMS etc..)
- A passion for education and sensitivity to the cultural and language issues facing our overseas students
- Ability to work independently and as part of a team
- Fluency in written and spoken English is a must
- Second language is a big plus ( Portuguese, Spanish, Korean, Japanese)
-
Student Success Advisor
22 hours ago
Swinburne University of Technology Melbourne, AustraliaThe Student Engagement team at Swinburne University of Technology are looking for a Student Success Advisor to join their team · As the Student Success Advisor, you will be responsible for assisting students in adapting to and succeeding in tertiary study. Working as part of a wi ...
-
Indigenous Student Advisor
2 days ago
Swinburne University of Technology Melbourne, AustraliaThe Indigenous Student Advisor is required to facilitate access and participation in tertiary study that enhance educational opportunity, retention and positive graduate outcomes while working alongside other Swinburne staff to progress the University's Reconciliation Action Plan ...
-
Student Engagement Advisor
2 days ago
Navitas Melbourne, Australia**ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). · The Stude ...
-
Student Success Advisor
2 days ago
RMIT Online Melbourne, Australia Part time**Work options**: Hybrid · **Why work with us?** · Firstly, the perks and the culture are pretty amazing We offer amazing flexibility and operate in a hybrid model (a mix of remote and in-the-office) or if you love the office, you can join us every day - it's your choice · We als ...
-
Student Finance and Housing Advisor
22 hours ago
Swinburne University of Technology Melbourne, AustraliaAre you looking for an opportunity to make a meaningful impact on students' lives? Join Swinburne's dedicated Student Equity team and play a crucial role in providing invaluable advice and support to current and prospective students. · In this position, you will provide advice an ...
-
Receptionist and Student Support Advisor
22 hours ago
Brighton College Pty Ltd Melbourne, AustraliaFront Desk/Student Support Officer -Melbourne Campus - Full-time · GREAT OPPORTUNITY FOR QUALITY AND FRIENDLY RTO · ============================== · **Front Desk/Student Support Officer** · **About us** · Brighton College Australia is a leading CRICOS provider offering a range of ...
-
Student Hub Advisor
22 hours ago
Melbourne Polytechnic Preston, AustraliaPOSITION NUMBER · 3430 · - DEPARTMENT · Student Engagement · - ROLE TYPE · Non-teaching · - JOB TYPE · Casual · - LOCATION · Preston · - APPLICATIONS CLOSE · 30 December 2023**STUDENT HUB ADVISOR**: · - **Fantastic team environment**: · - **Casual, Ongoing**: · - **Utilise your o ...
-
Student Enrolment Advisor
2 days ago
Recruitment Alternative Preston, Australia**Excellent salary $75k-$90k + Super + Commission**: · - **Charming modern premises**: · - **Join an expanding business**: · - **Full-time position** · **About the Role** · Our client is experiencing growth in its industry in both Australia and New Zealand. As student enrolment a ...
-
Student Enrolment Advisor
1 day ago
Recruitment Alternative Preston, Australia**Excellent salary $75k-$90k + Super + Commission**: · - **Charming modern premises**: · - **Join an expanding business**: · - **Full-time position** · **About the Role** · Our client is experiencing growth in its industry in both Australia and New Zealand. As student enrolment a ...
-
Student Hub Advisor
2 days ago
Melbourne Polytechnic Preston, AustraliaPOSITION NUMBER · 3681 · - DEPARTMENT · Student Services · - ROLE TYPE · Non-teaching · - JOB TYPE · Full time · - CONTRACT · Ongoing · - LOCATION · Preston · - APPLICATIONS CLOSE · 14 August 2023**STUDENT HUB ADVISOR.**: · - **Full Time Ongoing Position - Annual Salary $56,788 - ...
-
Student Recruitment and Pathways Advisor
2 days ago
Melbourne Polytechnic Preston, AustraliaPOSITION NUMBER · 3680 · - DEPARTMENT · Student Recruitment and Pathways · - ROLE TYPE · Non-teaching · - JOB TYPE · Full time · - CONTRACT · Fixed term · - LOCATION · Preston · - APPLICATIONS CLOSE · 14 August 2023**STUDENT RECRUITMENT AND PATHWAYS ADVISOR**: · - **Fixed Term Fu ...
-
Student Success Advisor
1 day ago
Swinburne Melbourne, AustraliaStudent Advisor role within Swinburne University · Full time, fixed-term position (until Dec 2024) at our Hawthorn campus · HEW Level 7 Salary + 17% superannuation and benefits · About the Role · The Student Engagement team at Swinburne University of Technology are looking for ...
-
Student Enrolment Advisor
4 days ago
Keypath Education Melbourne, Australia Full timeStudent Enrolment Advisor · Full-time · Company Description · Discover Your Path at Keypath · About Us: · At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online edu ...
-
Student Success Advisor
1 day ago
Keypath Education Melbourne, Australia Full timeStudent Success Advisor · Full-time · Company Description · A little bit about us · At Keypath, you can be part of something bigger. · As a leading global EdTech company, we partner with world-leading universities to design and deliver the most career-relevant online education ...
-
2 X Team Leader, Learning and Success
22 hours ago
Swinburne University of Technology Melbourne, AustraliaIn this role, you will report to the Manager of Student Success and play a crucial part in enhancing student retention and success through innovative programs and initiatives. Collaborating with the Schools of Engineering, Health Sciences, and Science; Computing and Engineering T ...
-
Accessability & Inclusion Advisor
2 days ago
La Trobe University Melbourne, Australia**Work type**:Continuing, Fixed Term · - Part time · - 1 X continuing position and 1 x fixed term position · - Location Independent · **About the position** · - As a member of the AccessAbility and Inclusion team within Health, Wellbeing and Inclusion, the AccessAbility and Inclu ...
-
Call Centre Representatives
1 day ago
4C Recruitment Melbourne, AustraliaWorld leading education company · - Hybrid roles - 2 days per week in the office, 3 days from home · - Full training provided · - **Global online education company**: · - **Full training provided - great career prospects**: · - **Hybrid roles - 2 days per week in the office, 3 da ...
-
Department of Education Melbourne, AustraliaLocation: Melbourne | CBD · Job type: Full time / 2 Years · Organisation: Department of Education · **Salary**: $267,446 - $384,540 · Occupation: Executive Management · Reference: VG/DE/OOS/1731737 · Shape school reform analysis, communication and strategy for Victoria's Departme ...
-
Placement Advisor
22 hours ago
Ikon Melbourne, Australia**About Ikon** · Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through m ...
-
Student Coach
2 days ago
Online Education Services Melbourne, Australia**About OES** · Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. · Ou ...
Student Advisor - Melbourne, Australia - ILSC Education Group
Description
STUDENT ADVISOR
JOB DESCRIPTION
(Full time – Melbourne)
Title: Student Advisor, ILSC & Greystone College Melbourne (Full-time)
Start date: Immediate
Report to: Student Advisor Manager, Melbourne
ILSC & Greystone College Melbourne, part of the ILSC Education Group, is a private college located in the heart of CBD. We provide English language training as well as and vocational courses (VET) in Marketing, Project Management and Business to international students living in Australia.
ILSC & Greystone College Melbourne seeks an enthusiastic Student Advisor to join our friendly and supportive team at our CBD campus. This position is a varied and challenging role and has plenty of opportunity for growth and development the international education industry.
The Student Advisor role is responsible for a variety of functions, such as:
Student Advising
Other
ILSC & Greystone College Melbourne builds lives and careers through education at our campuses in Adelaide, Brisbane, Sydney and Melbourne, as well as in Canada and India.
We pride ourselves on our inclusive, creative and energetic atmosphere. Our mission is to provide staff and students with transformative work and study experiences, and we are looking for passionate and like-minded individuals to join our team.
Selection Criteria:
Work Hours:
Full-time ( hours per week), Monday to Friday, between the hours of am to pm.
This position is based at the Melbourne campus. It does not have a working from home option.
This position has an immediate opening.
Applications must include a cover letter, with details of recent relevant business experience and updated Resume or CV.
Please submit your application using the link through Seek. Only successful applicants will be contacted for an interview.