Receptionist and Student Support Advisor - Melbourne, Australia - Brighton College Pty Ltd

Brighton College Pty Ltd

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Front Desk/Student Support Officer -Melbourne Campus - Full-time

GREAT OPPORTUNITY FOR QUALITY AND FRIENDLY RTO
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Front Desk/Student Support Officer

About us
Brighton College Australia is a leading CRICOS provider offering a range of courses to international students.

We are currently seeking a highly motivated and organised individual to join our team as a Front Desk/Student Support Officer.

This role will be responsible for providing excellent customer service, managing front desk operations, and assisting with student support at one of our four campuses across Australia.

Responsibilities:

Greet and assist students and visitors in a friendly and professional manner
Assist students with inquiries and provide general information about programs and services
Maintain accurate student records and assist with enrollments and withdrawals
Schedule appointments and coordinate with other departments as needed
Provide administrative support to other team members
Perform a range of administrative support tasks including desktopbased programmes, i.e. word processing, spreadsheets and Student Management system, and maintain the integrity of the filing system.

Requirements:

Demonstrated experience in customer service, focusing on support and service
Experience in a CRICOS registered RTO ( Preferred )
Friendly and welcoming personality with excellent presentation
Strong interpersonal communication skills with the ability to communicate effectively with empathy with individuals and groups from a range of cultural and linguistic backgrounds
A positive attitude, willingness to be adaptable to a rapidly changing environment, willingness to learn and being a strong collaborator.
Ability to work independently and as part of a team
Full working rights in Australia
Knowledge of Student Management System and Learning Management System ( Preferred )
Fluency in a second language is not essential but highly regarded

Brighton College Australia is an equal opportunity employer and values diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join our growing team
Exciting opportunity to make a difference within a varied role
Casual leading to Fulltime role

Job Types:
Casual, Temp to perm

Contract length: 12 months

Salary:
From $25.88 per hour

Expected hours:
No less than 38 per week

Benefits: