- Using your assessment skills and Aged Care experience to conduct telephone-based support plan reviews
- Completing any follow up correspondence
- Minimum qualification of Certificate III in Community Services or other health related discipline
- Eligible to work in Australia
- Excellent communication skills (written and oral) when liaising with clients, assessors, external and internal stakeholders
- A professional and empathetic communication style
- Experience in a call centre environment
- A desire to genuinely better the lives of others and deliver excellent customer service
- To undertake Statement of Attainment (SOA2) Home Support Assessor training (unless already certified)
- Strong computer skills
- Flexible to work with fluctuating operational demands
- An ability to work in (and with) a fast paced environment
- Familiarity with aged care, disability or health services would be highly regarded but not essential
- Personal use of smart phone and laptop
- You will be part of the APM group of companies, a network of national and international health brands, offering and an exciting path of career development opportunities for you to explore.
- Salary dependent on experience
-
Patient Services Officer
13 hours ago
Tasmanian Department of Health Launceston, Australia Full timeThe role: · Establish eligibility of patients and their escorts for financial assistance for travel and accommodation under the Patient Travel Assistance Scheme (PTAS) including: · Inpatients and Outpatients of Tasmanian health facilities for the transfer of treatment in other St ...
-
Accounts Administrator
1 day ago
After Hours Clinic Blackstone, AustraliaThere's no place like Hello Home Doctor Service Due to significant growth within our business, an excellent career opportunity has arisen for a _**dynamic **_Accounts Administrator. · A permanent, full-time position is now available for an Accounts Administrator to join our team. ...
-
Training Administration Officer
15 hours ago
NSW Department of Communities and Justice Windsor, AustraliaDivision: Corrective Services NSW- Location: Windsor, NSW, AU, 2756- Req ID: **Ongoing role**: · - **Francis Greenway Correctional Centre, Windsor location, Security Operations Group (SOG)**: · - **A challenging and rewarding career**: · - **Training and development opportunities ...
-
Property Manager
15 hours ago
Gough Recruitment Windsor, Australia**Prefer to spend most of your time out of the office? We have the ideal role for you** · If you enjoy working with a leading, proactive, professional team and are goal and system-focused, then this position will suit you. They take a genuine interest in their staff and offer a s ...
-
Medical Receptionist
15 hours ago
Family Doctor Windsor, AustraliaFamily Doctor are seeking a casual (or part time) Medical Receptionist to join our team at Chapel Gate Medical Centre and Acland Street Medical Centre in Windsor / St Kilda, VIC. · About us: · Chapel Gate Medical Centre, part of the Family Doctor network of GP-owned and operated ...
-
Casual Customer Experience Officer
1 day ago
Hawkesbury City Council Windsor, Australia**Casual Customer Experience Officer - Council Services** · - Be passionate. Be progressive. Hawkesbury City Council._ · - **$32p/hr + casual loading + super**: · - **Varied role at multiple council locations**: · - **Must also be available on weekends** · Become part of this gre ...
-
Personal Assistant
1 day ago
people2people Windsor, AustraliaNot For Profit organisation · - Based in Windsor / Herston · - Competitive hourly rate · - 3 Month contract · **about the organisation** · people2people are partnering with a Not-For-Profit organisation, based in Windsor who provide a broad range of disability and support service ...
-
Inside Sales Leader, Pacific
15 hours ago
Johnson Controls International Windsor, AustraliaJohnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that's safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more inte ...
-
Cleared ICT Vaucluse, AustraliaLocation: · - Vaucluse · - Sectors: · - Cyber Security, Engineering, ICT · - Employment type: · - Contract · - Salary: · - Up to AU$ per annum · - Contact name: · - Daniel Crowe- Job reference: · - BBBH1351_ · - Published: · - about 1 hour ago · **Assistant Maritime Warfare Inst ...
-
Digital Technology Support Technician
15 hours ago
St Francis Xavier College Beaconsfield, AustraliaWe are seeking a suitably experienced Digital Technology Support Technician to join our College Digital Technology team on a full-time ongoing basis.- Reporting to the Digital Support Team Leader, the Digital Technology Support Technician will contribute to the Digital Technology ...
-
Administration Manager
2 hours ago
Tasmanian Government Launceston, AustraliaDepartment of State Growth · Office of the Coordinator General · Applications must be submitted by Sunday 19 May, :55 PM · Sunday 19 May, :55 PM AEST · Award/Classification: · Tasmanian State Service Award - General Stream Band 5 · $96,584.00 to $101,313.00 per annum · Employ ...
-
Assistant Accountant
14 hours ago
Trial Balance Launceston, AustraliaTrial Balance Consulting have been engaged by one of our long standing clients, a highly successful specialist services business. Due to a recent internal promotion the company seeks to recruit an experienced Assistant Accountant on a full time, permanent basis. The company offer ...
-
Axiom Technologies Launceston, Australia Part timeAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at · We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This rol ...
-
Administrative Officer
3 days ago
Tasmanian Government Launceston, AustraliaAdministrative Officer - HALT/TCP · Department of Health · Hospitals & Primary Care - Hospitals Nth · Launceston General Hospital · Applications must be submitted by Sunday 12 May, :55 PM · Sunday 12 May, :55 PM AEST · Award/Classification: · Health and Human Services (Tasman ...
-
Social Worker
2 hours ago
Careforward Launceston, AustraliaWe are a leading home care provider dedicated to enhancing the quality of life for older Tasmanians. Our team is passionate about providing personalised care and support to help our clients remain independent and active in their communities. · Join the Care Forward team as a soci ...
-
Team Leader
6 days ago
Restore plc Launceston, AustraliaContract Type: Permanent - Full Time - Monday - Friday - 8am - 5pm · Hours: 40 · ***Need own transport, due to location of this site*** · Restore are recruiting for a Service Delivery Supervisor within our business unit Record's Management. · The Service Delivery Supervisor ( ...
-
Finance Assistant
2 days ago
Trial Balance Launceston, AustraliaFinance Assistant (Accounts Payable) - Launceston / Hybrid - Circa: £24,000 · Trial Balance Consulting have been engaged by a specialist services business who seek to recruit a Finance Assistant to join their established finance team with a focus on administration of the the acco ...
-
Clinical Nurse Consultant
2 hours ago
Department of Health Tasmania Launceston, AustraliaClinical Nurse Consultant - Regional Complex Care Coordinator · Department of Health · Applications must be submitted by Tuesday 28 May, :55 PM · Tuesday 28 May, :55 PM AEST · Award/Classification: · Nurses and Midwives (Tasmanian State Service) Award, Registered Nurse, Grade 6 ...
-
Specialist Radiographer
14 hours ago
Tasmanian Government Launceston, AustraliaSpecialist Radiographer (Medical Imaging Practitioner · Department of Health · Hospitals & Primary Care - Hospitals Nth · Launceston General Hospital · Applications must be submitted by Wednesday 08 May, :55 PM · Award/Classification: · Allied Health Professionals Public Secto ...
-
Regional Complex Care Coordinator
2 hours ago
Department of Health Tasmania Launceston, AustraliaRegional Complex Care Coordinator - CYMHS · Department of Health · Community, Mental Health & Wellbeing · Community, Mental Health & Wellbeing · Applications must be submitted by Tuesday 28 May, :55 PM · Tuesday 28 May, :55 PM AEST · Award/Classification: · Allied Health Prof ...
Senior Client Services Officer - Launceston, Australia - Advanced Personnel Management
Description
APM is excited to be part of the Federal Government Assessment and Referral Initiative for older Australians to access the care they need to remain living independently in their chosen community. We are committed to excellence in service delivery and looking for people with a passion for aged care and enabling better lives.
About the role
As a Senior Client Services Officer in the APM Reviews Team you will be responsible for;
Essential Requirements
The successful candidate will have:
Why Apply
You will be part of a stable and growing global employer. For the last 25 years, APM has been enabling better lives through a range of services including employment, allied health intervention, community care and workplace health. We also are offering:
For the last 25 years, we've been enabling better lives through employment services, assessment services, allied health intervention, community care and workplace health. If you're ready to join a values-led organisation determined to enable better lives, apply today.
#J-18808-Ljbffr