- Establish eligibility of patients and their escorts for financial assistance for travel and accommodation under the Patient Travel Assistance Scheme (PTAS) including:
- Inpatients and Outpatients of Tasmanian health facilities for the transfer of treatment in other States.
- Inpatients and Outpatients of Tasmanian health facilities transferring or returning to hospitals in other parts of the State.
- Ambulatory patients who are residents of Tasmania and referred from the private sector for treatment, either intra or interstate.
- Receive and effectively managing all incoming telephone, email and face to face patient travel enquiries.
- Facilitate airline and accommodation reservations for patients and approved escorts.
- Accurately maintain the Statewide Patient Travel Assistance Scheme (PTAS) database capturing patient details, travel and accommodation costs, referring and nominated specialists, medical speciality and treatment/procedure undertaken etc, which is integral to Executive FYI Reporting.
- Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2022
- Conviction checks in the following areas:
- crimes of violence
- sex related offences
- serious drug offences
- crimes involving dishonesty
- Identification check
- Disciplinary action in previous employment check.
- We do not require a separate statement addressing the selection criteria.
- All attachments must be in Microsoft Word or PDF format.
- Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.
- 526119 Patient Services Officer - PTAS Band 2 (July 2023)
- 526119 Patient Services Officer - PTAS Band 2 (July 2023)
- Department of Health - Applicant Guide June
- Department of Health - Applicant Guide June
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Patient Services Officer - Launceston, Australia - Tasmanian Department of Health
Description
The role:
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of Appointment
Fixed term, full time, day worker position working 76 hours per fortnight, commencing as soon as possible until 22 November 2024
*notwithstanding hours may be negotiated with the successful applicant
Location: Launceston, Tasmania
Salary: $64,125 to $68,925 per annum. Our Employer 11% superannuation contribution is on top of this amount.
The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‐employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:
How to Apply
Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.
You will be prompted to complete a 1-2 page application outlining your experience, skills and knowledge as they relate to the attached Statement of Duties.
Please note:
Download the Statement of Duties and any Associated Documents
We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.
Statement of Duties
Applicant Guide
For more information
Debbie Singline
Manager Patient Travel
Phone:
E-mail:
Important information
The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.
To update your email address (or contact number), log in to and look for "Existing applicant login" where you can update your details
The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.
