- Managing phone queries both inbound and outbound
- Corresponding to e-mail queries
- Handling complaint escalations
- Liaising with clients and external departments to book services
- Hours : Monday to Friday 8.30am-5pm (WFH flexibility)
- Duration: 3-month fixed term contract with potential to extend
- Location : Greystanes, 2145
- Salary: $32.73 per hour
- Call center experience
- High attention to detail
- Excellent verbal and written communication skills
- Prove yourself, and they will create a permanent role
- Ongoing training and opportunities for career progression.
- Enjoy being part of a company's social events such as BBQ's, company dinners and fun activities.
- Lots of company recognition for good performance.
- Employee Advantage program (providing employees with competitive benefits such as vehicle benefits, family friendly benefits, and access to discounted benefits).
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Customer Service Representative - Sydney, Australia - Kennedy Reid
Description
Job description
The CompanyOur client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,200 employees across Australia. They are looking for an experienced customer service representative to join their Customer Service Department on 3-month fixed term contract with a high possibility to extend.
The Role
As a Customer Service Representative your duties will include but not be limited to:
You
As a successful Customer Service representative, you will offer:
Benefits