Customer Service Representative - Sydney, Australia - Monstera Talent
2 weeks ago
Description
Customer Service Representative | Sydney
Salary:
$1100 - $1200 per week
Responsibilities:
- Interact with customers in a professional and courteous manner, addressing their inquiries, concerns, and requests at local businesses in the region.
- Document new customer information.
- Provide product information and offer solutions to ensure customer satisfaction.
- Collaborate with crossfunctional teams.
- Continuously enhance product knowledge to assist customers effectively.
- Meet and exceed performance targets, including response times and customer satisfaction ratings.
Requirements:
- Excellent verbal and written communication skills
- Strong problemsolving and multitasking abilities
- Ability to remain calm and composed under pressure
- Empathy and patience to understand and address customer needs
- Prior experience in customer service, retail, sales or person centred role.
How to Apply:
If you are passionate about providing outstanding customer service and are ready to take on this rewarding opportunity, click the "Apply" button now.
What's Next:
Salary:
$1, $1,200.00 per week
Benefits:
- Gym membership
Schedule:
- Day shift
Ability to commute/relocate:
- Sydney
NSW:
Reliably commute or planning to relocate before starting work (preferred)
Work Location:
In person
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