Customer Service Representative - Sydney, Australia - Kennedy Reid

Kennedy Reid

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Supportive environment with progression opportunities

The Company
Our client is a global financial services & insurance provider with a stellar reputation in the market.

They are seeking a professional Customer Service Representative to join their organisation in their brand new office in North Sydney.

The good stuff

Work with a diverse and friendly team
Open to applicants from outside the insurance industry, with full training available
Work from home flexibility
Be the face of a global organization
Contract role with the view to permanency
Supportive and welcoming team with loads of incentives
The company promotes progression and growth opportunities

The Role
As a Customer Service Representative, your duties will include but not be limited to:

Inbound customer service duties in relation to insurance policies
Adhering to the companies policies and procedures in regards to providing assistant to customers
Answering questions in regards to policies, claims, accounts etc.
Dealing with general inquiries, requests & complaints
Dealing with the company's top tier client base
Administration duties as required

You
To be successful in this role you will have:

Previous customer service experience within a professional call centre environment:
Previous experience in insurance or financial services is preferred however not essential
A professional approach to customers and work ethic
Excellent communication skills and phone manner
A motivated and goalfocused work ethic

**How to Apply