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    Software Development Manager - Melbourne, Australia - McMillan Shakespeare Limited

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    Full time
    Description
    At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities.

    Our diverse services – from salary packaging and fleet management to disability support – aim to enhance your financial wellbeing and empower your aspirations.

    Through our subsidiaries, we offer a breadth of services and expertise designed to responsibly deliver superior long-term value to our clients and customers, which include Federal and State governments and some of the largest public and private sector, health and charitable organisations.

    The role of Software Development Manager can be conducted from Sydney or Melbourne.

    This leadership position plays a critical role in our business. You will report directly to the Head of Business Systems as the Software Development Manager . You will provide direction and specialist knowledge in applying technologies & applications to support the business.

    You will play an integral part in leading the software development of products, including design, development, and troubleshooting, and act as a liaison on specific technical projects with internal business partners, customers, vendors and your team.

    You will lead a team of IT professionals, drive strategic initiatives, and champion continuous improvement efforts to ensure our technology ecosystem remains robust, secure, and aligned with business objectives.

    To succeed in this highly rewarding role, you must be a strong leader with excellent stakeholder management skills and experience working in a large, complex organisational environment.

    The key deliverables for this role fall into three key pillars:

    Platform Leadership

  • Provide leadership and support in operating critical applications and platforms, including Incident Management, Problem Management, Change Management, and Service Level Management.
  • Lead and execute with a strategic mindset, helping the company realise the benefits of new technologies
  • Develop short-, medium--, and long-term plans to achieve strategic objectives, bridging the gap between business and technology needs.
  • Lead the software development lifecycle of legacy and new technology products, ensuring security, reliability, and scalability.
  • Team Leadership

  • Manage a team of IT professionals, including interviewing, hiring, training, mentoring, and performance management.
  • Coordinate resources across multiple locations and time zones to deliver services in alignment with strategic objectives and MMSG corporate values.
  • Demonstrate a strong sense of ownership in service delivery and work to instil similar behaviours throughout the team
  • Act as a liaison between your team and other business units, customers, vendors, and external partners, communicating project status, requirements, specifications, and feedback.
  • Supervise, mentor, and coach a team of software developers, conducting performance reviews, setting goals, and providing feedback and guidance.
  • Continuous Improvement

  • Work with stakeholders to maintain a program of continuous improvement activities across technology and operations.
  • Collaborate internally and externally to implement continuous improvement initiatives in technology and operations.
  • Stay updated on new technologies and recommend improvements to the development process and product functionality
  • Align with core Agile principles around ongoing evolution and "Test and Learn" approaches to maximise team and broader business outcomes
  • Establish and enforce software development standards, policies, and procedures, ensuring they comply with the company's quality, security, and regulatory requirements
  • You will bring:

  • Significant experience helping businesses transform their IT Enterprise approach.
  • Strong knowledge of older technology, such as legacy systems, databases, or frameworks, and how to maintain, update, and integrate them with newer technology.
  • Strong understanding of Agile methodologies, DevOps practices, and continuous improvement principles.
  • Experience in leading software development projects using agile methodologies, such as Scrum or Kanban, and delivering high-quality products on time and within budget.
  • Excellent problem-solving, troubleshooting, analytical skills, and ability to debug and optimise code.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 8+ years of experience in IT leadership roles, focusing on platform management and software development, with two years in a business environment.
  • Proven track record of successfully leading cross-functional teams and driving strategic initiatives.
  • Excellent communication, presentation, and stakeholder management skills.
  • Significant experience with Enterprise-level database platforms, with strong expertise across the broad Microsoft suite of solutions, including SharePoint, Azure, .NET and SQL
  • What we can offer you:

  • Our strong people-first culture
  • Flexible/hybrid working to enhance your work/life balance
  • Novated lease benefits and discounts
  • 12 weeks Paid Parental leave and access to our Parents Portal
  • Exempt Employee Share Plan
  • Paid Income Protection Insurance under MMSG default Super plan
  • Access to a broad range of learning and development programs
  • Career break and volunteering leave
  • Access to Employee Assistance Program and annual Flu vaccination
  • Lifestyle Rewards program
  • As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

    Please note all successful candidates will be required to undergo background checks.



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