- CRAMs provide crucial support to those – i.e. Client Relationship Managers (CRMs) – responsible for the premium delivery of services to Link's clients and their investors.
- Managing client expectations through the timely and quality delivering of specific service elements
- Act as the point of contact for clients in the absence of CRMs
- Assist with or project management of mailings
- Maintenance of the Link's Clients & Contacts Database as directed by CRMs
- Report production on a weekly and monthly basis (eg. statistics, end of month reports, billing and client fees)
- Carry on AGM responsibilities which include : Client and third-party provider liaison, Proxy form coordination – including keying and auditing of forms where required, Delivery of proxy reports, General coordination (e.g. production of admission/voting cards), Registration staff training (where required)
- Ability to work under pressure and maintain set target levels as directed
- Accurate and efficient
- Self-motivated with the ability to effectively work both autonomously and as part of a team
- Microsoft Word, Excel and Access skills
- Articulate with sound oral and written communication skills
- Ability to quickly grasp and assess concepts, situations and personalities
- Ability to communicate at all levels and with all types of personalities
- Ability to manage projects including the coordination of client Annual General Meetings (AGM)
- In addition, a CRAM must demonstrate the aptitude to develop (over time) the following technical and professional skills: The capacity and willingness to quickly gain and understanding – of the securities industry and associated regulatory and legislative environments
- Retail financial services knowledge, with an emphasis on the stock market
- Understand of the purpose the AGM and its protocols and processes
- Cross-selling skills
- Project management skills
- Business awareness of both Link and its clients to meet client needs
- Supporting you along your journey to retirement, offering salary sacrificing via Superannuation
- Enabling you to plan for your families future via our paid parental leave scheme
- Wellness programs, including rewards and resourced tailored to support you and your family
- Providing a variety of employee discounts and services, including health insurance
- We'll enable you to work in a blended working environment via our FlexiWorks program
- Rewarding you for your hard work via our recognition program
- You'll even be paid to give back to the community via volunteer leave
-
Assistant Relationship Manager
4 days ago
TR3 Recruitment South Australia Full timeContribute to the management and growth of a portfolio of clients providing specialised banking services. Support and engage with your customer base to help them prosper and reach their financial goals. · • Assist with a range of financial analysis and assessments for a diverse p ...
-
Assistant Relationship Manager
4 days ago
AMP New South Wales, Australia Full timeJob Description · If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. · For us, these are exciting times. There's a real potential for big thinker ...
-
Customer Care Consultant X 3
8 hours ago
u&u Recruitment Partners Sydney, AustraliaHighly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normal ...
-
Customer Care Consultant X 3
8 hours ago
u&u Recruitment Partners Sydney, AustraliaHighly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normal ...
-
Business Development Specialist
8 hours ago
PulseLearning Sydney, AustraliaReference number: BDS AUZ_2023 · Location: Remote (Sydney, Australia) · Want to be part of a culture where it's ok not to feel ok; and it's absolutely ok to ask for help? · Then maybe **Pulse**Learning, the leader in behavioral change through learning, is the place for you · Abou ...
-
Business Development
8 hours ago
LRI Invest S.A. Sydney, AustraliaLocation: Sydney, Australia · Date Posted: Mar 15, 2023 · **Description** · Apex Fund Services is seeking to hire a junior sales professional to join its established Business Development team in Asia Pacific. To be based in Singapore, the role is to support the origination of hig ...
-
Underwriting Analyst
8 hours ago
Australian Reinsurance Pool Corporation Sydney, Australia**ARPC Position Description** · **Function**:Underwriting **Classification broadband**:ARPC 5/6 · **Location**:Sydney **Security clearance**:Baseline · **Role Reports to **(role title)**:Executive Manager Underwriting Cyclone · **Direct Reports **(role titles)**:Nil · **Purpose o ...
-
Property Administrator
8 hours ago
Gough Recruitment Sydney, AustraliaStrong Career Potential & Great Team Culture · - Work In An Exciting & Fast Paced Shopping Centre Environment · - Up to $70,000 Package · Our client is a growing property group with interests in premium retail property. They have a high-performing team with many employees boastin ...
-
Manager, Mac Credit Analyst
8 hours ago
Rabobank Sydney, Australia**About us** · Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and client ...
-
Property Analyst
8 hours ago
Stockland Sydney, Australia**Build on your property analytical skills within commercial property**: · - **Permanent, full time, flexible working**: · - **Sydney CBD** · An exciting opportunity has arisen for an experienced Property Analyst to join our Portfolio Management team, which sits within the broade ...
-
Customer Success Project Specialist
8 hours ago
LHH Knightsbridge Sydney, Australia**Description**: · - Position at Lee Hecht Harrison (Global)_ · **Customer** Success** Project Specialist** · - Customer Success (CS) is a specialized team within LHH APAC Sales that is responsible for implementing the largest and most complex accounts. Customer Success includes ...
-
Business Services
8 hours ago
KPMGau Sydney, Australia**Job Description · **Your Opportunity · **The Workplace Services Coordinator is responsible for developing strong long-term relationships with New South Wales staff and the building management team specifically in our Barangaroo Office. As a Workplace Services Coordinator you wi ...
-
Community Lead
8 hours ago
The Commons Sydney, AustraliaWe're seeking a talented and passionate Community Lead to join our team and help us create a thriving and inclusive environment. As the Community Lead, you'll be responsible for cultivating strong relationships with our members, overseeing events, and driving community engagement ...
-
Risk Advisor
8 hours ago
Davidson Group Services Sydney, Australia**Risk Advisor** · **3 months contract with possible extension** · **Sydney** · The role will provide support to the 2nd LOD Head of Business Partnering by helping 1st LOD business units with the review and documentation of key controls in business unit risk profiles and business ...
-
Empoloyee Engagment Consultant
8 hours ago
Talent Connect Australia Sydney, Australia$50 per hour plus super · - Temp to perm opportunity · - Various locations around Sydney available · We are looking for consultants/manager superstars to join a fantastic organisation dedicated to helping people in their job search. This is a permanent role located in Sydney look ...
-
Health & Safety Administrator
8 hours ago
Parklife Joint Venture Sydney, AustraliaBe a part of a landmark, city shaping project · - Defined career progression and development opportunities · - Competitive remuneration package · **The Parklife Metro Consortium is working on an exciting new metro rail infrastructure project in Greater Western Sydney.** · This ci ...
-
Executive Assistant
8 hours ago
Boutique Consulting Sydney, AustraliaImmediate start / North Sydney location · - Full Time - Flexible days · - $135k + Super + Benefits · **About the Company**: · Boutique's client is a global leading Technology company located North of Sydney. They are seeking an experienced Executive Assistant to join this great t ...
-
Media Coordinator
8 hours ago
Zenith Sydney, Australia**Job Description**: · **ABOUT ZENITH** · At Zenith, our mission is to take brands to new heights. We believe marketing is a powerful investment that can build and grow brands and increase business profitability. So we unlock opportunities for growth by placing consumer behavior, ...
-
Domestic and Family Violence Specialist
8 hours ago
The Family Co. Sydney, Australia**Multicultural Focus**: · The Family Co. have a current role available for a full time position for a Domestic and Family Violence Specialist - Multicultural Focus - for the Southern Sydney Women's Domestic Violence Court Advocacy Service. · **The Organisation**: · The Family Co ...
-
Customer Success Project Specialist
8 hours ago
Lee Hecht Harrison (Global) Sydney, Australia**Customer** Success** Project Specialist** · Customer Success (CS) is a specialized team within LHH APAC Sales that is responsible for implementing the largest and most complex accounts. Customer Success includes the execution and commercialization of contracts, plus the managem ...
Client Relationship Assistant - Sydney, Australia - Link Group
Description
The role of a CRAM is to support the designated Client Relationship Assistant in their efforts to meet client objectives – understanding, anticipating and managing the needs and expectations of clients to ensure maximum revenue potential.
Key Accountabilities and Main Responsibilities
Experience & Personal Attributes
What's it like to work here?
We're proud to have created a culture and work environment that is supportive, values diversity, inclusion, flexibility, and blended working. We pride ourselves on being open and transparent and we genuinely value the health and wellbeing of our people. Joining Link Group means you'll join an employer who fosters pathways for continuous learning and skill development, providing you with the tools you need to focus on career growth and personal development. We provide a range of benefits including:
What's Next?
If you think you're a great fit, we'd love to hear from you. Just click on the APPLY button. Successful applicants will be required to complete background screening prior to commencement of this role. Please be aware that sponsorship is not available for this role.