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    Customer Service Representative - Sydney, Australia - EBOS Group Limited

    EBOS Group Limited
    EBOS Group Limited Sydney, Australia

    6 days ago

    Default job background
    Full time Permanent
    Description

    The opportunity

    :

    Customer Service Representative reporting to a Customer Service, Team Leader.

    What you will do:

  • Interact with Internal and External customer to deliver Positive Customer Experiences
  • Fulfil customer expectations in line with business plans and strategies.
  • Engage with colleagues and managers to learn new skills and processes to enhance work efficiency.

    • What we are looking for :

  • Positive manner with an ability to work both autonomously and as part of a broader team.
  • Attention to detail - especially when engaging with customers via email or phone, and when processing orders into our ERP system.
  • Willingness to develop and enhance professional customer service skills.
  • Demonstrate a can-do attitude and willingness to participate with others in the team to achieve group targets
  • Build positive relationships across the wider business to enable delivery of exceptional CS experience.
  • Live the EBOS values of quality, integrity, and trust.
  • SAP, Salesforce and Customer Service experience desirable

    • Why us?

    This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

    Other benefits include:

  • Employee Share Plan
  • Company Paid Parental Leave
  • Employee Assistance Program for Mental Health Wellbeing
  • Staff Awards
  • Employee Referral Program
  • Health Insurance Discounts
  • And More

    • EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.

    We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

    Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations, please inform us by reaching out to We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

    Pre-employment checks may be required and will be discussed with the successful candidate.

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