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    sales & events coordinator - Melbourne, Australia - AmazingCo

    AmazingCo
    AmazingCo Melbourne, Australia

    6 days ago

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    Description

    About AmazingCo

    We are searching for a friendly and motivated individual to join our team of Sales Coordinators in our fun Kids Parties team.

    AmazingCo creates and delivers unique experiences all around Australia (and the world) on a mission to help people live more fulfilling lives. We are looking for people who are just as passionate about that as we are, and take pride in delivering quality customer outcomes. We genuinely believe this is the most exciting company to join in the experiences industry right now, and we are looking for A-players

    You will jump into our Kids Parties team, in a fast paced start-up culture, with the opportunity to do real work from day one, and lots of space to grow and develop.

    Our office is based in Abbotsford, Melbourne, and we are looking for someone keen for a hybrid rota, splitting your time in between the office and home. Ideally we are after someone happy to work 4 week days + 1 weekend day.

    About the role

    The successful candidate will join our fun and fast-paced Sales team, helping customers all over the country to book memorable experiences for their kids.

    We are looking for people who bring heaps of energy to their work, who love speaking with customers, and who are motivated by hitting sales goals.

    Previous experience in a sales position is preferred, however, we are also keen to chat with anyone with former customer-facing experience and those energised by a bit of healthy competition. If you're a switched on learner and eager to go then we can teach you everything you need to know

    AmazingCo is a high growth startup expanding globally. If you're looking to get involved in a dynamic business with heaps of growth opportunities, then we want you to help us build a world class sales team

    Success Metrics

    Conversion targets

    Volume targets across email and phone

    Customer satisfaction

    The role covers 1 weekend day, and 4 week days

    Most days are 9am - 5pm, however if you have a preference to work 8am-4pm or 10am-6pm please let us know in your interview so we can consider this.

    Core responsibilities

    Assisting clients by phone and email to plan, book and manage their important celebrations and events.

    Learn the different packs we offer our clients, so you can sell them confidently and make suitable recommendations.

    You'll be managing inbound sales enquiries and some roles will have the opportunity to build up B2B relationships.

    Customer service & event administration comes as part of helping people plan and book their amazing experiences.

    Skills & Experience

    Outstanding customer service

    Confidence in converting enquiries to sales on the spot

    Phone sales or customer support experience preferred but not essential. If you've got the passion, we can give you the training.

    Outstanding time management

    Problem solving abilities

    Remaining cool and calm under pressure

    Ability to multi-task

    Customer service or retail experience preferred

    General office work experience preferred

    One or more weekend days required

    Benefits

    • A wonderful culture characterised by a team of over 60 people working hard to achieve a mission that matters.
    • An opportunity to enjoy our experiences... we create some of the world's best experiences and we test everything on ourselves Enjoy frequent team wide functions and staff discounts across our portfolio.
    • Dog friendly office in a great location in Abbotsford
    • We bring a family attitude to work and are always building our culture.
    • Opportunity for serious growth. We're not kidding, we have seriously ambitious plans and are so excited to find the next brilliant mind to join us.

    To Apply

    If you think you have what it takes to impress us then please send through your resume along with a cover letter outlining why you would be a great fit for this position. We are looking for outgoing people with a spark and passion for sales and events. Also, it is a sales role so - sell yourself

    Job Types: Full time, permanent

    Salary: $60,000


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