Customer Service - Perth, Australia - Lawrence & Hanson

Lawrence & Hanson Perth, Australia

3 days ago

Permanent / Full time

Description

About the role

Provide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service.

What you would do in this role

Serve customers on the counter, answer phones and email enquiries

Prepare accurate quotes for customers

Develop relationships with customers

Be a product knowledge expert to help customers find products they need

Actively work as a member of the team to ensure our branch is presented in the best way

How can I tell if this is for me?

Customer and sales focused with experience in a similar role

Excellent problem solving skills - support our customers to find what they need

Proficient with computer technology and systems – we will train you

A positive and optimistic attitude

A high level of initiative to support your team members and customers – no job is too big or too small

A strong sense of urgency - the ability to multi-task in a fast-paced environment

Experience in a trades environment will get you off to a flying start, but it is not essential if you're passionate about learning our industry and product range

What's in it for you?

Our heritage is strong – Lawrence & Hanson opened its doors in 1886 and we remain the most recognised electrical wholesaler in Australia

Development – we invest in our people with a range of programs including externally recognised training

A great place to work – we have fun and work hard as a high performing team

Financial incentives – we reward our people with an attractive profit share scheme in each branch

Local meets global – we are part of Sonepar, the world leader in B2B distribution of electrical products

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