Customer Service - Perth, Australia - GME Pty Ltd
Description
We have an exciting opportunity for an experiencedCustomer Service/Warehouse Support person to join our team in WA - Full Time,
Specific Role, Key Duties and Responsibilities
- Ensures daily purchase orders are entered correctly into ERP system about quantity / settlement discounts and individual product pricing and contacts retailers where necessary recorrections
- Monitors backorders to ensure they are released in a timely manner.
- Processes credit claims from retailers
- Assists customers/dealers & endusers with courier tracking & consignment queries.
- Liaises with couriers re alternate pickup and delivery.
- Ensures maximum availability of stock by transferring within the ERP system and liaising with warehouse, supply chain and product managers in accessing or moving stock.
- Provides Sales quotes or proforma invoices
- Assist in the warehouse as an allrounder in charge of dispatch, goods inwards, order picking; picking stock, packing stock away and labelling bags as necessary
Qualifications and Experience Required
- Previous Customer Service experience essential
- Must be Computer literate and numerate
- Excellent data entry skills
- Must be a clear communicator written and oral
- Highly organised
- May be required to operate materials handling equipment
- Works well in a Team Environment
- Familiar with WH&S practises and manual handling techniques
- May be required to assist with other Warehouse functions from time to time
- May be required to operate materials handling equipment
- RF Scanning experience ideal
- Minimum 12year experience in a similar role
Job Environment
- Upto 37.5 hours per week (Monday to Friday 8.30am to 5pm)
- Smokefree environment.
- Use of Automated Time Keeping system
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