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    Medical Services Administrator - Melbourne, Australia - Nabenet

    Nabenet
    Nabenet Melbourne, Australia

    1 week ago

    Default job background
    Full time
    Description

    Join IIME as a Medical Services Administrator & Typist for a rewarding role in the medical field.

    • Ensure smooth medical examination operations
    • Accurate transcription and administrative support
    • Enhance the medical examination industry and make a difference

    Are you an experienced professional looking for a challenging and rewarding role in the medical field? Do you possess exceptional communication skills and a strong attention to detail? If so, we have the perfect opportunity for you as a Medical Services Administrator and Typist at IIME

    About IIME:
    At IIME, we specialise in providing independent medical examination services to the legal, insurance, and corporate sectors. Our team of dedicated professionals is committed to delivering accurate and reliable medical reports, making a real difference in the lives of our clients.

    Responsibilities:
    As a Medical Services Administrator and Typist to work onsite (Hawthorn East) supporting our medical specialist and the medical team, you will play a crucial role in ensuring the smooth operation of our medical examination process. Your responsibilities will include:

    • Providing timely and courteous customer assistance
    • Handling general reception duties, including greeting claimants, managing consent processes, and paperwork
    • Performing medical transcription and audio typing with exceptional accuracy
    • Preparing medical rooms for appointments
    • Maintaining effective and professional communication with clients and specialists

    Specialist Coordination:

    • Updating specialists' diaries with appointment bookings
    • Creating appointment lists for specialists
    • Emailing stakeholders with specialist availability
    • Following up on files for upcoming appointments
    • Contacting claimants to confirm appointment details and COVID screening
    • Creating telehealth links and facilitating appointments

    Case Management:

    • Organising files, scanning and adding coversheets
    • Setting tasks for follow-up actions
    • Preparing reports for Quality Assurance (QA) and adding coversheets to the files
    • Updating custom fields with specialist fee, appointment/review dates, report due dates, etc.
    • Preparing invoices for QA
    • Emailing completed/paid reports to clients

    To excel in this role, you should possess the following:

    • Exceptional communication skills, both written and verbal
    • Strong understanding of medical terminology
    • Outstanding attention to detail, accuracy, and quality of work
    • Proficiency in accurate typing and data entry

    Join our team and make a difference in the medical examination industry Apply today by submitting your resume and a cover letter highlighting your relevant experience and skills.

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