Administrative Services Officer - Melbourne City Centre, Australia - Victoria Legal Aid

Olivia Brown

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Olivia Brown

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Description
Administrative Services Officer (x2), Family Dispute Resolution Service- Seeking two motivated Administrative Services Officers to provide a broad range of administrative support to the Family Dispute Resolution Service team


Work type:


  • Fixed term full time
    Job function:
  • Administration / Secretarial
    Classification:
  • VLA
  • V2AO3D
    Work location:
  • Melbourne
  • CBD
    Reference:
  • VG/
    Closing date:
  • 07May2023
    Salary range:
- $56,621 - $74,919
Job duration:


  • Various
    File attachment:
  • Administrative Services Officer, FDRS (Word, 224KB)

PD preview:


  • Preview unavailable for this role
    Contact:
  • Cristina Rhodes, Administrative Services Manager Position details

  • 1x Full time ongoing position and 1x full time maximum term position (up to December 2023):
-
Salary based on experience, range: $56,621 - $74,919 plus super:


  • Attractive employee benefits including salary packaging

About the role:


The Administrative Service Officers play an important role providing collaborative administrative support to a team of case managers, family dispute resolution practitioners and other staff within Victoria Legal Aid's (VLA's) busy Family Dispute Resolution Service, which helps families resolve their family law issues.

In this role you will provide a broad range of administrative support, including triaging client enquiries, providing referrals and information about VLA services, data entry, file management, coordination of appointments, conferences and documentation, and reception services.


About you:


  • Demonstrated ability to provide complex, client focused services in way that respects confidentiality.
  • Excellent organisational skills and the ability to prioritise workloads, meet timelines and manage pressure.
  • Sound interpersonal skills and ability to work sensitively with our clients, including people who are socially and economically disadvantaged, people with a disability or mental illness, children, the elderly and people from culturally and linguistically diverse backgrounds.
  • Strong problem solving and decisionmaking skills, and ability to work collaboratively in a team environment.
  • Experience in providing administrative support ideally within a legal or social services environment, is highly desirable but not mandatory.

About Victoria Legal Aid:

We provide legal representation to those who need it most.

With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we.

We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse.

Your unique ideas and perspectives are valued so that we best represent the people we serve.


Employee benefits:


  • Family friendly, flexible hybrid work from home & office model
  • Training and professional development opportunities
  • Supportive team environment in modern offices
  • Salary packaging which allows up to $15,900 of your salary each year to be tax free

How to apply:

For further information review the attached position description or contact Cristina Rhodes, Administrative Services Manager on


Applications close by 11.59pm on Sunday 7 May 2023.

Other relevant information:

VLA is committed to putting the safety and wellbeing of children first.

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