Service Administrator - Melbourne, Australia - Roc Consulting

Roc Consulting
Roc Consulting
Verified Company
Melbourne, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
Established equipment dealership offering job security & career development

  • Relaxed company culture with great SE Melbourne team
  • Open to service coordinators from any industry

Company
This company is one of Australia's strongest performing heavy equipment dealerships. Their operation has a national footprint, and they proudly represent several high-quality equipment manufacturers.

The Melbourne operation is conveniently based out of the Southeast and includes a long-standing team of sales, service, parts, and administrative staff.

By far the biggest point of different with this business is their culture.

Every staff member is treated with respect and are offered opportunities for professional development and career progression; the business maintains old school values which reward hard work and commitment, which is why they have such great employee longevity.


Position


Due to strong performance of the business in Australia, we're now looking for an experienced Service Administrator to join the Melbourne team.


The role has the below responsibilities:

  • Work closely with the Service Manager to deliver seamless service to customers
  • Coordinator technicians on planned and emergency jobs
  • Prepare Service Agreements and Repair quotations from information provided
  • Process, prepare, and monitor work jobs
  • Utilize systems to effectively manage and control work in progress
  • Create work orders and parts requirements
  • Raise purchase orders, invoices, and claims
  • Scheduling of services
This role will be based in the Hallam office, working Monday to Friday. This role will mainly be branch based, so will not offer WFH initially.


Benefits

  • Fulltime role paying $70k $75k + super negotiable
  • Salary paid based on experience
  • Superannuation
  • Heaps of training and development
This is a big business, so there's plenty of opportunity to move up in the ranks

  • Previous experience in a similar role
  • Welldeveloped written and verbal communication skills
  • Ability to prioritize and manage time effectively
  • Excellent organization and planning skills
  • Exceptional customer service skills
  • Strong computer literacy
  • Hard working, team player
  • Ability to multitask and work with multiple clients/ projects at anytime
  • Reliable and trustworthy
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