Administrative Services Officer - Melbourne City Centre, Australia - Victoria Legal Aid

Victoria Legal Aid

Verified Company

Melbourne City Centre, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

1x Full time ongoing position and 1x full time maximum term position (up to December 2023)

Salary based on experience, range: $56,621 $74,919 plus super
Attractive employee benefits including salary packaging

About the role:

The Administrative Service Officers play an important role providing collaborative administrative support to a team of case managers, family dispute resolution practitioners and other staff within Victoria Legal Aid's (VLA's) busy Family Dispute Resolution Service, which helps families resolve their family law issues.

In this role you will provide a broad range of administrative support, including triaging client enquiries, providing referrals and information about VLA services, data entry, file management, coordination of appointments, conferences and documentation, and reception services.

Demonstrated ability to provide complex, client focused services in way that respects confidentiality.
Excellent organisational skills and the ability to prioritise workloads, meet timelines and manage pressure.
Sound interpersonal skills and ability to work sensitively with our clients, including people who are socially and economically disadvantaged, people with a disability or mental illness, children, the elderly and people from culturally and linguistically diverse backgrounds.
Strong problem solving and decisionmaking skills, and ability to work collaboratively in a team environment.
Experience in providing administrative support ideally within a legal or social services environment, is highly desirable but not mandatory.

About Victoria Legal Aid:
We provide legal representation to those who need it most.

With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we.

We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse.

Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits:

Family friendly, flexible hybrid work from home & office model
Training and professional development opportunities
Supportive team environment in modern offices
Salary packaging which allows up to $15,900 of your salary each year to be tax free

For further information review the attached position description or contact Cristina Rhodes, Administrative Services Manager on
Applications close by 11.59pm on Sunday 7 May 2023.

VLA is committed to putting the safety and wellbeing of children first.