Operations Manager - Sydney, Australia - Publicis

Description

PMX is the central investment practice for Publicis Media. We're responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence.

We are a dedicated, passionate, and expanding team, focused on delivering growth by educating and driving adoption of Publicis Groupe solutions including:

• Precision (delivering holistic programmatic value to clients and acting as the guardian of programmatic solutions. These are dedicated to the advancement and increased adoption of technology and data to drive client effectiveness and media efficiency)
• APEX (an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits)
• Partnerships (developed both regionally and locally with selected key vendors to provide unique, innovative, and ultimately functional, benefits for our clients. We structure our partnerships to promote true collaboration and best in class work across our agencies)

Role Purpose:

As the PMX Operation Manager, you will work with the Managing Director and the PMX leadership team across Australia and New Zealand to drive operational efficiency and importantly the effectiveness of our strategic priorities. You will be responsible for central management and implementation of initiatives and programs across PMX and work with Divisional leads to track and drive implementation of agreed goals.

PMX Operations

• Recommend and implement operational process and performance improvements.
• Collaborate with senior leaders and the People and Culture lead in the development, measurement of performance goals and long-term operational plans.
• Central point of contact with the Publicis experience team and the PMX leadership team.
• Manage and coordinate the online PMX Hub which requires ensuring updated content from all PMX divisions along with the management of agency employee access.
• Manage and coordinate all regional and global request which range from Monthly Regional reviews to new business content requests.
• Central management of the PMX communications plan working with the Publicis Head of Corporate Affairs and PMX leadership team.
• Partner with the People & Culture lead to coordinate and deliver the PMX employee engagement program, ensuring initiatives are implemented.
• Coordination and central management of the PMX growth and recruitment plans to ensure PMX leadership have visibility and follow through on the agreed deliverables.
• Support the People and Culture lead on delivery of aspects of the annual and quarterly goals.
• Support the PMX MD on all operational aspects of employee and team management.

PMX Partnerships

• Centrally manage the PMX partnership program specifically focusing on external media partners.
• Discuss, prepare, and schedule partner sessions and events across Publicis and its agencies.
• Manage, collate, and complete regional and global requests for information/feedback from PMX and across Publicis agencies.
• Coordination and review of all content for the PMX quarterly strategic reviews.
• Ensure the coordination and review of any content, setting, and sharing of meeting agendas and follow through for leadership meetings.

PMX Leadership and Accountability

• Support the PMX MD with the management and delivery of all agreed divisional quarterly and annual plans.
• Coordination and review of all content for the Internal PMX quarterly Divisional strategic reviews including follow through with agreed actions.
• Support the PMX MD with the management and preparation for the monthly, quarterly, and annual KPI and OKR reviews.
• Support the PMX MD on all operational aspects of engaging PMX employees, partners and media agencies across Australia and New Zealand.
• Support PMX divisional leads with key interactions with internal operational requirements
• Coordination and management of the Quarterly and Annual PMX leadership plans and annual People Plan.
• Elevate the PMX Partnership experience through management and delivery of the PMX Partnership program.
• Elevate the PMX profile internally and externally by managing content with PMX, Media Agencies, Publicis Corporate and Trade media.

Skills and Experience:

• 5 + years' experience in business administration and operations
• Bachelor's degree in business administration preferable
• Experience in project management
• Experience in developing budgets and business plans
• Ability to streamline and implement process within a changing environment
• Have high attention to detail, possess an ability to multi-task and work well under pressure, organised and self-motivated/proactive.
• Track record of successful stakeholder management.
• Exceptional time management skills.
• Ability to work in a fast paced and dynamic environment.
• Excellent written and verbal communication skills.

Be a part of the Publicis Groupe family, one of the world's most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach "working your way, with us"
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva Women, Égalité, enABLE and Embrace (reconciliation action plan) programs
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

Publicis Media, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.