Operations Manager - Sydney, Australia - Mayday Recruitment
Description
MAYDAY Recruitment is currently seeking a highly motivated and experiencedAs the
Operations Manager, you will be responsible for overseeing the management and day-to-day operations of our self-storage facilities over two locations.
What's in it for you?
- Fulltime permanent opportunity
- Monday
- Friday: 9am 5pm (Some weekend work is required to cover holidays / sick leave)
- Head office located in Canterbury, will be expected to travel between both locations
- Canterbury and Bondi Junction when required
- Join a dynamic and growing company, and play a key role in ongoing success
- Opportunity to be accountable for the delivery of profitable management in a defined territory ensuring customer expectations are met
What will you be doing?
- Financial Management: Developing and maintaining annual budgets, managing accounts, and ensuring financial goals are met
- Marketing Management: Developing and implementing strategies to increase revenue and monitoring its effectiveness
- Operational Management: Overseeing equipment, inventory, maintenance, and compliance with industry regulations
- Staff Management: Hiring, training, and managing employees, ensuring positive work environment
- Customer Service: Resolving customer inquiries and issues in a professional and timely manner, ensuring customer satisfaction
- Reporting and Analytics: Creating and analysing reports on performance and presenting results to senior management
- Ensure effective communication within the storage facilities team and across the organization
- Bachelor's degree in Business, Operations Management or related field
- At least 5+ years of experience in operations management
- Strong communication, organizational, and leadership skills
- Strong Customer Service & Sales skills
- Knowledge of financial management, marketing, and operational delivery
- Experience with StorMan, Google Adds & Google Analytics, is desirable
- Ability to manage competing priorities and meet targets
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