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    New Claims Coordinator - Melbourne, Australia - Gallagher

    Gallagher
    Gallagher Melbourne, Australia

    Found in: Talent AU C2 - 5 days ago

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    Description
    Overview

    Gallagher Bassett's Eligibility branch specialises in making quality decisions relating to determining liability of newly-lodged worker's compensation claims within designated timeframes.

    The New Claims Coordinator role supports the eligibility function ensuring all new claims received are promptly identified, reviewed and registered to enable correct and prompt eligibility entitlement decisions to be made.

    We are looking for an individual with excellent customer service and administration skills. At Gallagher Bassett, we offer learning and career pathways and provide ongoing training. We invest in our people through succession planning and have a number of mentoring and training programs available.

    How you'll make an impact Accurate identification of claim types, coding of all new claims and registration of all new claims, accurately and within specified time frames Contact employers/workers (where required) to verify claim lodgement details Monitoring of new claims inboxes and registration queue.

    Actioned as required Accept and complete other duties and responsibilities as directed by Team Manager About you Experience in an office environment or administration Accurate data entry skills High attention to detail Excellent communication and interpersonal skills Tertiary qualifications in an appropriate discipline preferred What can we offer you? Attractive remuneration packaging & flexible work arrangements including Work from Home Paid Parental Leave Collaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities Opportunities for ongoing education and development A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication About us: Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator.

    We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co. Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding.

    It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.

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