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    quality manager - Melbourne, Australia - CRM Recruitment

    CRM Recruitment
    CRM Recruitment Melbourne, Australia

    4 days ago

    Default job background
    Full time
    Description

    18th April, 2024

    Our client is an independent, non-profit organisation in the health sector. Based in the Richmond this exciting role will see you drive continuous improvement, assurance and compliance across the group.

    This role will be sitting across the organisation and be both strategic and functional in maintaining quality across all aspects of the company and clinics. You must be a registered nurse to be successful for this role.

    Your primary responsibilities include:

    • Policy development, process mapping, documentation and reporting aligning with industry & regulatory requirements.
    • Identifying risks and continuous improvement opportunities by working with audit teams and high stakeholder engagement across the group.
    • Uplift and ensure fit for purpose processes are in place to improve quality and outcomes for all stakeholders.
    • Patient experience management by analysing both complaints and compliments to assess where improvements can be made.


    Your Background & Qualifications:

    • Relevant tertiary education.
    • Must be a registered nurse.
    • 5+ years in industry with both Quality management and nursing experience.
    • High stakeholder engagement experience with excellent written & verbal communication skills
    • Pervious experience managing a team or acting in a leadership capacity.


    This is an excellent opportunity for someone who is looking for a role that offers strategic engagement and ownership. You will be solutions focussed and your pragmatic approach will see you successfully implement fit for purpose policies that are embraced and embedded into the organisation. With a highly collaborative and collegiate team culture this is a site based role that offers flexibility.

    To discuss this role in confidence please call Jake from CRM Recruitment on & forward through your application via the link below.

    Apply For Job

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