- Join our expanding team in Veterans' Home Care in a leading not-for-profit, values based organisation
- Enjoy a supportive working environment and salary packaging benefits
- Part time role with flexible working arrangements
- Conducting assessments and reviews, and formulating care plans based on sound clinical rationale while operating within the VHC guidelines.
- Provide service coordination to support and manage vulnerable or at-risk clients who may have complex personal, social, and/or medical situations
- Provide support and training for assessors, engage in team meetings and staff appraisals, and contribute to continuous improvement to support team and business development goals
- Handling inbound and outbound calls from Veterans, and their families/representatives, service providers, and the Department of Veterans Affairs
- Collaborating with service providers, GPs, welfare agencies, health professionals, DVA, or community organisations to achieve best outcomes for clients
- Advocate for clients, and their families, and facilitate referrals to appropriate care agencies where appropriate.
- Tertiary qualifications in a health or social services-related discipline or equivalent qualification in the aged, community, or healthcare industry.
- Experience in assessment, care planning and service coordination
- Experience in customer service, including a professional and courteous manner, and a collaborative 'can do' approach
- Knowledge of the veteran community and the impact of military training/experiences on the client's physical and mental health (desirable)
- Use technology confidently, including Microsoft Office programs
- Being part of a trusted team within a supportive community
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- Engaging in meaningful work with a strong commitment to customer experience
- A competitive salary (with salary packaging and meal & entertainment benefits)
- A dedicated PCD team and learning culture put you in the driver's seat of your ongoing professional and personal development
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Veterans' Home Care Assessment Agency Coordinator - Blackburn, Australia - Benetas
Description
What YOU do matters
Are you looking to do something that matters? At Benetas, you'll be part of a diverse, engaging, and collaborative culture that is guided by our values of respect, responsibility, community, and spirit. Join us and make a difference
We have an exciting opportunity for a Coordinator in the Veterans' Home Care based in Blackburn. You will be part of our supportive team in Veterans' Home Care in a part-time role.
You'll have the chance to work independently whilst being part of a trusted team of people, who provide high quality support to eligible members of the Veteran community whilst adhering to the Department of Veterans Affairs VHC Guidelines. You'll also play a crucial role in enhancing our Veteran's experience through empathy, warmth, understanding, and kindness. You'll engage in meaningful work where you have the opportunity to provide exceptional customer service.
Don't miss out on the opportunity to care for our 8,000 Veterans Every day, you will touch the lives of those you care for and their families. And, along the way cherish small moments and celebrate life stories.
Your day to day activities include:
To thrive in the role you will have:
As a valued employee your experience matters. Look forward to:
Interested in applying:
The successful candidate will need to undertake a police check, provide proof of immunisation for 2024 flu, and proof of valid rights to live and work in Australia. We are unable to provide sponsorship at this stage.
Please note we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.
We are proud to provide an inclusive workplace - with a diverse workforce that reflects the client base .We respect and value differences and encourage people of all ages and backgrounds to apply. Click
