- Provide superior customer service to members, trustees and all stakeholders by processing requests within agreed timeframes and quality levels.
- Ensure the provision of high quality service on all telephone enquiries.
- Action designated inbound correspondence within required SLAs.
- Process and complete all assigned operations - including Form 6/Information requests, procedural fairness requests, payment splits upon receipt of final Agreements or Orders, emails and follow ups.
- Assist in reporting preparation as required.
- Ensure compliance with all legislative, financial and fund specific procedures to minimise any risk to the business. Quality review work to minimise rework of tasks and maintain high quality standards.
- Communicate effectively with internal and external stakeholders to resolve enquiries.
- Suggest and identify improvements that will aim to increase efficiency and quality standards across the business.
- Participate as a positive member of the team by co-operating with others to achieve the team's goals.
- Liaise with internal and external stakeholders on matters to meet required timeframes
- Strong customer service philosophy, being professional, approachable and accommodating to internal and external clients.
- Confident communication skills (verbal and written) when dealing with internal and external clients.
- Demonstrated can-do attitude, with a willingness to assist the team to achieve the required outcomes.
- Ability to undertake tasks and requests through to completion, seeking clarification when needed.
- Ability to work independently with minimal supervision.
- Good organisational skills with the proven ability to prioritise work to meet required deadlines.
- Strong attention to detail, always self-reviewing work prior to completion or submission.
- Understanding the importance of maintaining confidential information.
- Good understanding of relevant Superannuation legislation and industry knowledge.
- Sound knowledge of MS Office and other software packages.
- High levels of data entry and processing.
-
Family Law Solicitor
29 minutes ago
Kalpaxis Legal Norwest Business Park, Australia**JOB DESCRIPTION**: · **ABOUT US** · **Kalpaxis Legal** is a dynamic boutique law firm located in Norwest. We practice predominantly in the area of **family law** but have many arms to our firm that includes an associated **surrogacy law** **practice. We also practice in the are ...
-
Family Law Secretary
28 minutes ago
people2people Sydney, Australia Part time**THE FIRM** · This well-established family law firm has a mid-tier status and takes pride in their friendly and supportive environment, boasting long tenure and skill in their staff. · **THE ROLE** · The firm is currently looking for a Family Law PA to join their team, providing ...
-
Family Law
4 hours ago
AFL Recruitment Sydney, Australia Full timeFamily Law & Wills and Estates Lawyer (2 years-Associate) · **TURBO CHARGE your 'dual' career**. 1st-class law firm. Top Mentors+ Non-stop learning. Life friendly. $75,000-$130,000+Benefits. Sydney. · YOUR NEW EMPLOYER · Our client is an iconic law firm (and admired socially corp ...
-
Family Law
4 hours ago
AFL Recruitment Sydney, Australia Full timeFamily Law & Wills and Estates Lawyer (4 years-Senior) · **TURBO CHARGE your 'dual' career**. 1st-class law firm. Top Mentors+ Non-stop learning. Life friendly. $110,000-$160,000. Sydney. · YOUR NEW EMPLOYER · Our client is an iconic law firm (and admired socially corporate citiz ...
-
Family Law Paralegal
1 day ago
Lawyers Weekly Sydney, AustraliaSmall, friendly, and supportive team environment · Opportunity for hybrid WFH arrangement. · Kalpaxis Legal is a family law firm located in the Hills District, Sydney. We assist our clients with family law matters, wills and estates, criminal and fertility law · We are seeking tw ...
-
Paralegal - Family Law
5 days ago
Assiduous Staffing Pty Ltd Sydney, Australia Permanent / Full timeThe Firm · Our client is a prominent Australian firm known for its expertise Family, Property, Corporate and Employment Law. This firm has established itself as a trusted partner for clients seeking proficient legal counsel in these critical areas. · What sets them apart is their ...
-
Family Lawyer/Family Law Solicitor
4 hours ago
AFL Recruitment Sydney, Australia Full timeFamily Lawyer/Family Law Solicitor (3 yrs-Senior Associate) · **What CAN you achieve?**Exciting possibilities. Award-winning high growth firm. Inspiring mentors. Delightful team. Warm friendly culture. $100k-$165,000. Sydney. · YOUR NEW EMPLOYER · Our client is a highly impressiv ...
-
Youth Parliament Taskforce Volunteer
28 minutes ago
YMCA NSW Parramatta, Australia**Date**:6 May 2024 · **Location**: Support Services (Parramatta), AU · **Company**:YMCA NSW · Youth Parliament highlights the strengths of young people to actively engage with their community and nurtures their potential to lead, learn and connect. During the program, young peop ...
-
Kaleidoscope Legal Recruitment Sydney, Australia Full timeJoin a friendly team · Work for high profile clients · Be rewarded with top $$ · Switched on legal assistant wanted for highly regarded law firm. Great matters and top $$ on offer · The firm · Join this leading law firm, who have a strong presence in the Sydney market and are pro ...
-
2-6+ Year Pae Solicitor – Family Law
2 hours ago
Qest Human Resources South Australia Full time2-6+ year PAE Solicitor – Family Law · The Client · Our client is a boutique family law firm. · The firm is led by its young and driven founder who formerly led the Family Law practice in a mid-tier firm. · They take a contemporary and innovative approach to practising law that ...
-
Paralegal
27 minutes ago
Sprout Recruitment Rhodes, AustraliaModern, convenient office located in Rhodes · - Work for a boutique, family-operated Law Firm with growth in the forefront · - Monday-Friday role (no weekends required) · Our client is a Boutique Law Firm based in Rhodes, Sydney, who specialise in the areas of Litigation, Crimina ...
-
Fe4 - Homebush (Trainee Conversion)
27 minutes ago
Unisys Rhodes, Australia**What success looks like in this role**: · - Private Label Services Support - Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment - Takes service calls and performs incident specific activities as directed by Help Desk, Ser ...
-
Paralegal
28 minutes ago
Kalpaxis Legal Norwest Business Park, AustraliaAre you a career paralegal? · - Do you have extensive family law experience? · - Are you passionate about the collaborative practice ethos? · - Are you looking for longevity and certainty in your job? · If this sounds like you, we want you to join our Team at Kalpaxis Legal · **A ...
-
HR Advisor
28 minutes ago
BE Campbell Wetherill Park, AustraliaRewarding & challenging role within FMCG environment · - Wetherill Park based office · - Be a part of a family owned and operated business that values employees · **About the role** · Reporting to the Group HR Manager, we are seeking a motivated HR professional to join our collab ...
-
Service Director Ku Concord- Permanent, Full-time
29 minutes ago
KU Children's Services Concord, Australia Full time**The Service** · **KU Concord Children's Centre **is a welcoming and nurturing space where each child is immersed in a rich tapestry of educationally interactive experiences. This unique service has a playground designed to maximise the use of the natural environment which allow ...
-
Manager - Family Dispute Resolution (Fdr)
26 minutes ago
CatholicCare Sydney Bankstown, Australia**Location**: · Bankstown · Employment Type: · FP - Full-Time Ongoing · Department: · Family Resolution Centre (FRC) · **Salary**: · $ Super + Salary packaging · Closing Date: · 11/12/2023 · - **Lead and develop our skilled FDR team** · ***: · - **Full time opportunity, based in ...
-
Research Contracts Specialist
29 minutes ago
Macquarie University North Ryde, AustraliaPRIMARY DETAIL · - Macquarie University is searching for a Research Contracts Specialist to work within the high performing Research Awards team. · - From $109, ,901 (HEW Level 8), plus 17% superannuation and annual leave loading. · - Full-Time, Fixed-Term (13 month) position. Ba ...
-
National Transport Safety Manager
29 minutes ago
Metcash Huntingwood, AustraliaAt Metcash, you're **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. · Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independen ...
-
Manager Domestic and Family Violence Strategic
27 minutes ago
NSW Government -NSW Police Force Liverpool, Australia**Clerk Grade 9/10**: · - **Ongoing Full time**: · - **Liverpool** · **About us** · The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn off ...
-
Commercial Litigation Sa/sc, 8+ Pqe
28 minutes ago
Naiman Clarke Chatswood, AustraliaGenuine progression opportunities · - Great culture with extensive health & wellbeing benefits · - Large litigation and dispute resolution practice · **About the Company** · Our client is a well-established firm in Sydney's north with a highly experienced and skilled team. The fi ...
Administrator, Family Law - Parramatta, Australia - Link Group
Description
Overview
Provide exceptional service to all stakeholders while maintaining quality standards to ensure Service Level Agreements are met
Key Accountabilities and Main Responsibilities
Experience & Personal Attributes