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    Account Manager, Enterprise Account Management, Enterprise - Sydney, Australia - Airwallex

    Airwallex
    Airwallex Sydney, Australia

    Found in: JobGet AU C2 - 5 days ago

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    Description

    At Airwallex ), we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all on one single platform.

    If you're excited to do the most ambitious work of your career and change the way money moves around the world - join us

    The Enterprise Account Manager role is a crucial sales position at Airwallex as we expand our enterprise team in Australia. This role will work closely with our platform team to manage our most exciting clients, from API implementation to post-go-live phases. You will collaborate with many teams across Airwallex, including sales, product, engineering, marketing, finance, and strategy.

    As a technology-minded Fintech enthusiast, you are eager to learn the ins and outs of our platform to solve complex problems. This will enable you to work with customers to understand their needs and how Airwallex can further provide value to their business.

    Your responsibilities will include:

    • Taking a consultative approach with customers to ensure solutions suit their unique business needs.
    • Building relationships with internal stakeholders to manage and optimise a complex sales cycle.
    • Project managing complex customer projects across several technical and non-technical domains.
    • Proactively identifying and solving client challenges.
    • Achieving and exceeding sales target volumes and revenues.
    • Reporting weekly and monthly performance against KPIs, metrics, and targets.
    • Ensuring the best customer experience and onboarding process for new customers.

    Skills and experience you will bring:

    • At least five years of experience managing complex technology sales to enterprise accounts (advantageous if this is in fintech).
    • Relationship-building skills. You build meaningful, collaborative relationships with all your internal and external work partners.
    • Exceptional communication skills. You should be comfortable conversing with people of all backgrounds and domains.
    • Problem-solving skills. You look for creative solutions, understand new products, ask the right questions, and simplify complexity for others.
    • Soft Skills of Resilience, creativity, patience, adaptability, and ability to work well under pressure.
    • Success-oriented mindset and accountability for delivering key outcomes, including KPIs and revenue targets.
    • Technical experience and prior API sales or account management experience for a similar business

    Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

    Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.


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