- Field incoming calls from Customers
- Contact suppliers to purchase parts and equipment
- Coordinate service technicians; plan their weekly schedules etc.
- Admin tasks; timesheets, reports etc.
- Liaise regularly with Service Manager
- Minimum 2 years' experience in a similar role
- Excellent communication & customer service skills
- Must be very well organised
- Great attention to detail
- Ability to build strong relationships with customers, colleagues and suppliers
- Proactive approach to work
- Experience with Uptick is a bonus
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Service Coordinator - Sydney, Australia - CGC Recruitment
Description
The Client
National, multi disciplined services group with nearly 40 years in the Australian market. Ambitious growth plans and new contracts mean they're looking for a new Service Coordinator to join the HVAC team.
The role will be based full time in their Western Sydney office.
The Role
As Service Coordinator, you will be a vital link between Customers, the Service Manager and the Service Technicians. This is a fast-paced and multi-faceted role. You'll be fielding calls from customers, phoning suppliers, planning and scheduling the service teams and much more, every day.
Key Responsibilities
Requirements
On offer is a very competitive package, a fantastic team to work with, and clear progression.
If you'd like to apply for this role, please contact Patrick at CGC on or email
Alternatively, you can apply directly to this advert with your resume.