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Docklands

    Administrative Coordinator - Docklands, Australia - Marsh McLennan Companies

    Marsh McLennan Companies
    Marsh McLennan Companies Docklands, Australia

    3 days ago

    Default job background
    Full time
    Description

    Description:

    Marsh is seeking candidates for the following position based in our Sydney or Melbourne office:

    Administrative Coordinator

    What can you expect?

    In this role you will support colleagues and clients in all aspects of administration and technical support including making travel arrangements, calendar management, expense tracking, document preparation and correspondence, invoicing, purchasing, and business administration.

    Working under the umbrella of Operations you will help drive standardisation of processes and procedures. This includes providing legally compliant work to the client and entering accurate information into all Marsh IT Applications, enabling the delivery of analytical statistics.

    Job Profile Summary

    Undertakes general administrative duties as required. Has skills in areas such as accounting, business administration, change management, data entry and analysis, financial processing, process improvements, purchasing, quality assurance and control. Acts as a point of contact for client facing colleagues, providing administrative support, and managing their queries.

    Compiles administrative information by researching sources, collecting, and interpreting data, entering data, formatting, and designing new formats for department use, and maintaining database information. Improves administrative job knowledge by attending training; establishing personal networks; benchmarking state-of-the-art practices.

    Maintains continuity of administrative work Operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.

    Manages calendar, schedules meeting, resolves scheduling conflicts, organizes department social functions, and arranges travel for the department to optimize work performance. Where necessary provides training and assistance to other staff to ensure deadlines are met.

    Works across multiple departments, with flexibility and strong prioritisation skills, maintaining relationships and knowledge in regards to all service streams.

    Maintains information by developing filing systems and procedures, and updates and purges files. Ensures all documents produced adhere to established standards and to ensure quality control of final product.

    What is in it for you?

  • Leading training and development program
  • Build and develop your administrative skills
  • Professional environment where your career path really matters and is supported in our global organisation with on-going career development opportunities
  • Great team environment with energetic and supportive colleagues
  • Genuine work life balance

    • In this role you will be responsible for:

  • Consistently use the required IT Applications to maintain compliance, accuracy, and workload, contributing to resource allocation and process improvement.
  • Ensure timely and accurate production/processing of client transactions.
  • Management of invoicing, debt recovery, and project financial accuracy.
  • Review and formatting client contracts and reports.
  • Support the achievement of high levels of client satisfaction through effective administrative support to Consultants and Practice Leaders.
  • Ensure that accurate up to date records on all clients and projects are maintained at all times.
  • Adhere strictly to the Company's Quality practices and other systems and procedures.
  • Comply fully with the Company's Errors and Omissions avoidance policy.
  • Other duties as may be required from time to time.

    • Skills and Competencies desired for this role:

  • Collaboration – Acts as a connector between Consulting and Operations, bring colleagues together to bring the best of the enterprise to client solutions.
  • Initiative – Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with minimal yet appropriate reference back to manager/supervisor.
  • Productivity & Efficiency – The efficient and timely completion of routine and assigned tasks to support internal and external client demands and the implementation of major projects.
  • Technology - Understands and effectively applies the Company's specialized technology resources to meet objectives and satisfy client needs.
  • Communication - Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehensive skills.
  • Innovation - Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products, and services. Maintains an openness to experiment with alternative approaches.

    • We would like you to have:

  • Experience in office administration.
  • High School Certificate or equivalent.
  • Minimum 2 years' experience in a similar administrative/operational role, preferably in an insurance related field.
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