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Administration Coordinator - Melbourne, Australia - Harvey Norman

Harvey Norman

Verified Company

Melbourne, Australia

4 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job no: 557426

Work type:
Full Time

Location:
Port Melbourne

Categories:
Administration

We are currently seeking a motivated Full Time Administration Coordinator to join our team based at our
Port Melbourne site.

The Position

Sales Support:
Assist sales representatives with administrative tasks such as preparing sales documents, contracts, and proposals.
Maintain and update customer and sales information in the CRM (Customer Relationship Management) system.
Respond promptly to sales inquiries and requests from both internal and external stakeholders.
Generate and distribute sales reports and analytics to monitor performance and identify trends.
Order Processing:
Process sales orders accurately and ensure timely delivery of products or services to customers.
Collaborate with the logistics and operations teams to coordinate order fulfillment.
Resolve any orderrelated issues or discrepancies to ensure customer satisfaction.
Customer Service:
Build and maintain strong relationships with customers by providing excellent service and addressing their needs and concerns.
Handle customer inquiries, complaints, and requests in a professional and courteous manner.
Inventory Management:
Monitor and track inventory levels to ensure product availability for customers.
Collaborate with inventory control teams to optimize stock levels and minimize shortages or excess inventory.
Sales Coordination:
Schedule and coordinate sales meetings, appointments, and events for the sales team.
Assist in the preparation of sales presentations and marketing materials.
Support the development and execution of sales strategies and campaigns.
Documentation and Record Keeping:
Maintain organized and uptodate sales records, contracts, and agreements.
Ensure compliance with company policies and legal requirements in all salesrelated documentation.
Reporting and Analysis:
Prepare sales performance reports, including sales forecasts and pipelines.
Analyze data to identify opportunities for improvement and growth in the sales department.

Qualifications, Experience, Skillset and Training:

Education: Bachelor's degree in business, marketing, or a related field (or equivalent work experience).
Experience: Proven experience in a related sales support or coordination role is preferred.
Knowledge: Effective communication and interpersonal skills, basic knowledge of sales techniques and strategies, and ability to work effectively in a fastpaced collaborative team environment.
Communication Skills: Effective communication skills are crucial for interacting with customers, colleagues, and management.
Computer Skills: Proficiency in using Microsoft office, CRM software and other salesrelated tools.
Attention to Detail: pay close attention to details when reviewing documents, data entry and recordkeeping.

On Offer
At Harvey Norman Commercial Vic we embody Unity, Professionalism, Growth, Relationships, Integrity, and Trust.

Join us for a fulfilling career where these values drive success and provide a supportive, professional, and trusted work environment.

Advertised: 31 Oct 2023 AUS Eastern Daylight Time