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    National Account and IT Manager - Sydney, Australia - Vyaire Medical

    Vyaire Medical
    Vyaire Medical Sydney, Australia

    2 weeks ago

    Default job background
    Paid Work
    Description

    National Account and IT Manager

    1. Business Drivers
    • Revenue growth in line with the annual operating plan
    • Sales effectiveness
    • Knowledge in IT and networking infrastructure and data workflow efficiencies
    • Product implementation and support
    • Selling and supporting IT and software solutions
    • Operational effectiveness
    • Collaborative skills to support clients and project manage product implementations
    • Collaborative skills to work with Vyaire team to sell and support product portfolio
    1. Responsibility
    • Report to Country Manager ANZ
    • Achievement of sales targets as prescribed
    • IT and software installations and upgrades
    • Identify and capture sales opportunities
    • Relationship management with Vyaire team and clientele.
    • Build customer relations including Clinical, IT and Biomedical personnel and departments.
    • Market intelligence to help identify and capture commercial opportunities.
    • Reporting and planning
    • National based role with travel to each customer / state as required to support / sell products

    Specific Tasks and Requirements:

    • A field-based role with extensive visits to customers to understand needs, identify and capture and close sales opportunities.
    • Territory management to ensure appropriate visit cycle to existing customers and development of new customer contacts and opportunities.
    • Develop key account relationships with clients of existing or potential new and current competitive accounts.
    • Manage and prioritize key account activity based on existing and potential buying cycle.
    • Analyze sales figures and know the business to seek and establish opportunities to achieve the annual operating plan.
    • Work with Country Manager to provide sales pipeline and forecasting data on a weekly basis or as required.
    • Develop expertise in respiratory diagnostic hardware and software capabilities.
    • Develop expertise in software applications, networking and hospital integration.
    • Develop expertise in SQL database and HL7 (mirth Engine) support and implementation.
    • Collaborate with Vyaire software solution engineers in Germany to best support customers. After hours work periodically required
    • Train and support customers in the use of SentrySuite software and related programs
    • Train and support customers, with support from clinical as required, in the use of Vyaire RDx hardware.
    • Project manage capital implementations including hardware installation and software integration into the hospital network.
    • Collaboration with hospital / client IT and biomedical team to manage installation and maintenance of product IT networks.
    • Manage and execute customer network upgrades and software maintenance requirements.
    • Access, manage and support customer product networks / servers through secure VPN connections. Work with IT departments to establish VPN connections and provide access to Vyaire team if needed.
    • Detail and manage customer product and SentrySuite network information for access by Vyaire team to help support customer installations.
    • Develop and provide software and IT troubleshooting guides for Vyaire team and customers.
    • Works with Commercial Director to support Vyaire Team and customers in IT and software solutions.
    • Identify customer needs and develop appropriate strategies to meet needs.
    • Work with Vyaire team at customers congress meetings to help drive product market brand recognition and potential sales.
    • Provide innovative and creative ideas to help the business become more efficient and effective.
    • Protect the company information always. Keep confidentiality.
    • Travel and participate in all company training or sales meetings as requested.
    • Provide weekly reports on activity to complete and being completed.
    • Utilize company support material to be educated on company requirements and policies.
    • Help maintain and service demo equipment.
    • Prepare and submit routine administrative tasks (eg: expenses)
    • Work with Country Manager to establish quarterly and annual goals.

    AP AUS Sydney, AP NZL New Zealand - FIELD

    Full time

    One of our unique strengths is the diversity of our community. We want to treat each teammate fairly and provide equal employment opportunities regardless of a person's race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.


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