- Supportive, friendly, and caring culture
- Leadership role
- Large, stable international company
- Staff parking and uniform provided
- Opportunity for career progression internally
- Applicants must have a full and valid driver's licence.
- Previous managerial and/or leadership skills within a retail, hospitality or customer service environment
- Proven experience in coaching and developing team members, delivering feedback, and managing performance of team members (highly advantageous but not essential).
- Demonstrated ability to exercise judgement, problem solve and show initiative.
- Experience in complaints handling, conflict resolution and negotiation.
- Possesses competent planning and organisation skills and can multitask as we work in a fast-paced environment.
- Ability to competently use Microsoft office suite and learn new systems and software quickly and efficiently.
- $25.46 per hour base rate + loadings + commission incentives
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
- Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more.
- Employee discounts on car rental across Avis Budget Group
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
- Full training provided to help you achieve your goals & reach your potential
-
Customer Services Consultant
9 hours ago
Bupa Tugun, Australia**Customer Service Consultant - Supporting Resident Experience** · Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team? · **The Opportunity** · Exciting opportunity for a dynamic, experienced b ...
-
Customer Services Consultant
9 hours ago
Bupa Pottsville, AustraliaAre you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team? · **The Opportunity** · Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part o ...
-
Casual Customer Service and Sales Consultant
9 hours ago
Telstra Jimboomba, AustraliaEmployment Type · Casual · Closing Date · 25 Jan :59pm · Job Title · Casual Customer Service and Sales Consultant JIMBOOMBA · Job Summary · As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this ...
-
Sales Consultant
9 hours ago
Frizelle Sunshine Automotive Robina, Australia**Great company culture with amazing benefits on offer**: · - ** Collaborative team environment - No undercutting**: · - ** We celebrate our team with quarterly and annual awards for high achievers** · Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one ...
-
Career Transition Facilitator
9 hours ago
APM Robina, Australia**Am I suited to being a Career Transition Assistance (CTA) Facilitator in APM's Robina office?** · This could be a great fit for someone who is semi-retired or a parent looking for flexibility. This is a part time position working 20 hours (2.5 days) a week, Monday to Friday 8:3 ...
-
Recruitment Consultant/account Manager
9 hours ago
Amrick Varsity Lakes, AustraliaWe are an established and dynamic company recognised nationally by both BRW and SmartCompany multiple years running. Since incorporating in 2010 we have shown steady growth and increased our scope of services to become an industry leader in contract services with teams spanning t ...
-
Assistant Store Manager
9 hours ago
Beacon Lighting Burleigh Heads, Australia**Permanent full-time retail management role available at our Burleigh store**: · - ** Great work-life balance with every second weekend off**: · - ** Comprehensive and ongoing training - no lighting experience needed**: · - ** Job security, bonus incentives, generous team discou ...
-
Part-time Retail Consultant/concierge
9 hours ago
Reece Group Bundall, Australia Part timePart-Time Retail Consultant/Concierge (Bathroom Life Bundall) · **About Reece** · Reece is an Australian success story that continues to go from strength to strength. This is an opportunity to join an essential business and get to be part of a fun team environment. · **Company Be ...
-
Administration Assistant
9 hours ago
Trayne Consulting Bundall, AustraliaTrayne Consulting is currently recruiting for a superstar all round Administrator to join our client's Nationwide business in its operations team, headquarters at Bundall on the Gold Coast. · Our client is an established and growing mortgage-backed lending and investment business ...
-
Customer Services Consultant
2 days ago
Avis Coolangatta, Australia Part timeDescription · Our amazing team are needing assistance in serving our valued customers at Coolangatta Airport · Casual posit ion available (3-4 days per week) · Entry level role with training provided · Supportive, friendly, and caring culture · About the Role · As w ...
-
Customer Services Consultant
2 days ago
Avis Budget Group Coolangatta, Australia Part timeDescription · Our amazing team are needing assistance in serving our valued customers at Coolangatta Airport · Casual posit ion available (3-4 days per week) · Entry level role with training provided · Supportive, friendly, and caring culture · About the Role · As ...
-
Nsw New Employer Division Manager
9 hours ago
Pinnacle Rehab Broadbeach, AustraliaGreat support from Upper Management · - Fantastic opportunity to get into a growing and expanding business · - Ongoing career development opportunities · **About Pinnacle Rehab** · Pinnacle Rehab is an award-winning health and workplace rehabilitation provider and a market leader ...
-
Part-time Customer Service
9 hours ago
Telstra Gold Coast, Australia Part timeEmployment Type · Permanent · Closing Date · 11 Apr :59pm · Job Title · Part-time Customer Service & Sales Consultant HELENSVALE · Job Summary · As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve ...
-
Assistant Director of Events
9 hours ago
Marriott International, Inc Surfers Paradise, Australia**Job Number** · **Job Category** Event Management · **Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, QUEENSLAND, Australia · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **About the Co ...
-
Small Business Banker
9 hours ago
National Australia Bank Surfers Paradise, AustraliaSmall Business Banker - Gold Coast · **Small Business Banker - Gold Coast** · **Job no**: 793806 · **Business unit**: Business and Private · **Primary position location**: 27 Scarborough St, Southport, QLD · **Work type**: Permanent Full time · **Region**: QLD- Brisbane South & G ...
-
Politix - Casual Sales Consultant - Myer Pacific
9 hours ago
Country Road Group Gold Coast, Australia**Job no**: 995331 · **Work type**: Casual · **Location**: Gold Coast · **Categories**: Sales Consultant · As a Concession Sales Consultant, you will collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of ope ...
-
Recruitment Consultant
9 hours ago
Unidex Healthcare Gold Coast, Australia**Recruitment Consultant**: · - Attractive salary + bonus structure · - Gold Coast based · - Immediate start · **About the Company**: · Unidex Healthcare currently going through a growth stage and looking for a Recruitment Consultant to join our internal team in Gold Coast. We ar ...
-
Recruitment Consultant
9 hours ago
Frontline Human Resources Gold Coast, AustraliaAttractive salary + bonus structure · - Gold Coast based · - Immediate start · **About the Company**: · Unidex Healthcare currently going through a growth stage and looking for a Recruitment Consultant to join our internal team in Gold Coast. We are a young and exciting company t ...
-
Anaesthetist - Gold Coast
9 hours ago
JPS Medical Gold Coast, Australia**The Position** · A fantastic opportunity for a **Staff Specialist Anaesthetist **in one of Australia's most desirable places to live, Queensland's Gold Coast. Provide clinical care to patients across the service, and provide professional leadership within the specialist multidi ...
-
Advanced Trainee
9 hours ago
Queensland Health Gold Coast, AustraliaThe Role · An opportunity has become available for several Advanced Trainees (Obstetrics and Gynaecology) to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales re ...
Senior Customer Services Consultant - Mudgeeraba, Australia - Avis
Description
Description
Based at Apex Car Rental Gold Coast Airport you will feel the excitement of our customers at the beginning of their journeys and get the chance to make their stay at the Gold Coast memorable If you enjoy providing world class customer service and take pride in your work then this permanent, full-time (working 38-hours per week ) position could be for you
About the Role
You will ensure our customers have a positive experience by providing a superior level of customer service processing rental transactions, and ensuring we have vehicles groomed and ready for service at our counters.
Further to the above you will help the Duty Managers coordinate the daily activities of the team and where needed, train, coach and direct the team in their duties. Reporting noncompliance with established policies and procedures to management. You will also assist Duty Managers with preparing shift schedules and reports.
What we're looking for
This is a full-time position and requires availability to work 38-hours per week on a rotational roster that will include morning, afternoons, weekends and public holidays during our operating hours, Saturday to Wednesday 07:30am - 05:00pm and Thursday & Friday 07:30 - 06:00pm.
Benefits and Perks
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
BilingaQueenslandAustralia
R