Administration Assistant - Bundall, Australia - Trayne Consulting

Trayne Consulting

Verified Company

Bundall, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Trayne Consulting is currently recruiting for a superstar all round Administrator to join our client's Nationwide business in its operations team, headquarters at Bundall on the Gold Coast.

Our client is an established and growing mortgage-backed lending and investment business, that prides itself on its ability to provide straightforward finance solutions to its network of clients across Australia

This is not the standard Admin role. Our client needs thinkers and doers.

For this role, we are specifically looking for a team member that:

communicates effectively

- can prioritise and manage multiple tasks at a time
- takes pride in ensuring excellent service and response times to both internal and external clients
- seeks opportunity to take ownership and accountability
- loves looking at problems and getting to the bottom of them quickly

Our client has so far built, and is continuing to build, a team of self-motivated and success focused people, who seek opportunities for improvement in life and in the workplace, while at the same time shares a desire to give back to the community through the charitable activities of the business.

This is a full-time permanent role working Monday - Friday 8.30am - 5.00pm requiring flexibility to work extended hours on occasion to meet the needs of the business.

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The key duties of the role are as listed, but not limited to:_

Funder servicing, duties will include: Funder onboarding and related documentation management

Liaising with Funders, including:
preparing and providing funding proposals in relation to prospective funding opportunities.
fielding enquiries in relation to those proposals,
updating Funders in relation to currently funded loans;
attending meetings with current or prospective funders;

Loan management, duties will include: Post-Settlement data entry and Borrower communications;

Calculating, communicating and processing loan interest payments;
Loan management database maintenance.

Assist with general business operations duties, such as: Data entry and business records maintenance for loan book performance and client relationship management;

General office and business operational matters, including assisting with event and digital marketing channels on an ad hoc basis
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To be successful in this role, you must have the following proven key attributes:_

Not be intimidated by the "daytodays" listed above.
Be a questioner with a focus on ensuring exceptional service delivery
Enjoy handling multiple tasks and getting them done correctly, and quickly.
Be able to prioritise multiple tasks, but more importantly, communicate to understand when things are needed and be able to express expectations about when they can be delivered.
Agree with these statements: "Phone calls or facetoface discussions are the best form of communication to achieve an outcome and develop a relationship".

"It is ok to ask for help, but only after I have thought about the problem and tried to think of a solution first"
"I like to collaborate to develop solutions and help clients, and this is best done alongside others in a team environment"

Experience in Business Administration, Operations and Customer Service will be a strong legup for this role (people with bookkeeping experience might do really well), but you will still need to have a desire to learn a new way to look at things.
Numeracy skills and the ability to use Excel spreadsheets is a base requirement, but experience with accounting software would be advantageous.

For the right person, this is the chance to be part of a growth story and to challenge yourself to grow with the Client.

The Client has a small but growing team, and loves listening to new ideas, but likes it more when you execute and deliver on those ideas as part of the business.

Our Client does insist that people recharge and take annual leave for 2 weeks over the Christmas/New Year period, which will be part of your annual leave entitlements.

If you:
- have bothered to read through this advertisement;
- like what you have read; and
- have relevant experience,

Salary:
$65,000.00 per year

Schedule: