Part-time Customer Service - Gold Coast, Australia - Telstra

Telstra
Telstra
Verified Company
Gold Coast, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

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Part time
Description
Employment Type

Permanent

Closing Date

11 Apr :59pm

Job Title

Part-time Customer Service & Sales Consultant HELENSVALE

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.

You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.


Job Description:

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered.

And, this is where YOU come in, by playing your part in helping our customers connect:
faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you

Location:
Shop 1054 Westfield Shopping Centre, Helensvale QLD 4212

Store Hours:
Monday, Tuesday, Wednesday and Friday 9:00AM - 5:30PM; Thursday 9:00AM - 7:00PM, Saturday 9:00AM - 5:00PM; Sunday 10:00AM - 3:00PM


Duties- Provide quality customer service to all customers- Maximise sales by providing latest product and service information to our customers.

- Achieve sales and performance targets- Ensure store presentation is in line with retail shop standards

Skills and experience- Experience in a customer facing role- Proven record of delivering great customer experiences- Ability to solve complex problems- Effective communication skills- Previous experience in a consultative sales environment is highly advantageous- The ability to speak fluently in another language is highly advantageous


Benefits:


  • Variety of flexible working arrangements available including casual, part time or fulltime positions dependent on your needs
  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In Store Mentor and Support
  • Highly rewarding sales environment
  • Corporate discounts and benefits
How to apply

  • We work flexibly at Telstra. Talk to us about how this job could be flexible for you._
  • We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit

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