technical sales - Perth, Australia - Allstar Recruitment Group

Allstar Recruitment Group Perth, Australia

3 days ago

Full time

Description

Our client provides point of sale (POS) solutions predominantly for the hospitality industry and require a technical sales support officer to join. Open to junior with technical background or senior candidate.

Our client provides point of sale (POS) solutions predominantly for the hospitality industry and require a technical sales support officer to join the team.
Located 15 minutes north of Perth, you will be part of a proactive and skilled team that provide POS solutions to the hospitality industry. This role would suit someone with an IT background with technical/hardware setup experience or a Technical software background. Any POS technical experience would be highly regarded. Duties include:Technical Sales:

• Research new hardware and software products of Suppliers' goods and services.
• Respond to phone inquiries for POS Systems purchases.
• Assess customers' needs and recommend and explain goods and services to them, conduct product demonstrations.
• Quote and negotiate prices, follow up on quotes, complete contracts and record orders.
• Delivery and installation of POS systems, hardware and software, programming, training of customers in use of POS systems and software.
• Follow up with clients to ensure satisfaction with goods and services purchased, and resolve any problems arising.
• Re-engage with prior customers looking to upgrade, or adding additional terminals.
• Monitor customers' changing needs and competitor activity, and report these developments to the Business Manager.

ICT Technical Support:
• Provide technical support via the support desk, on-site and at customers' premises.
• Book in repairs if needed
• Programming of new cash registers through demonstration, or over the phone
• Re-programming of return cash registers.
• Basic repairs and testing of non-operational cash register.
• Training on POS Systems on-site or at customers' premises. Training will be provided as required and you will work under senior sales technicians with a wealth of product and market knowledge. An attractive remuneration package will be offered to the successful candidate. Office hours 8:30am - 5pm weekdays. All applications in the strictest of confidence.

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