Jobs
>
Melbourne

    Senior Client Relationship Manager - Melbourne, Australia - IBISWorld

    IBISWorld
    IBISWorld Melbourne, Australia

    Found in: Talent AU C2 - 5 days ago

    Default job background
    Full time
    Description
  • An established market leader with an innovative product used by the world's elite businesses
  • Outstanding, team-oriented Client Service environment
  • A place where people look forward to coming to work every day and where you can flourish if this is the right place for you

    • Our Company

    IBISWorld is a global company that conducts business and industry research across thousands of global and domestic markets. Each of our offices in Melbourne, London, Los Angeles and New York employ talented people who work hard to serve our clients every day.

    At IBISWorld, company culture and values are important. Our offices are filled with professionals who work hard for our clients, but also like to have fun. We promote a supportive and collaborative environment where teams can influence the way we think about our clients, products and business growth.

    The Role

    We are seeking an energetic Client Relationship Manager to join our expanding team to help manage and grow a portfolio of new and established clients. You will be responsible for growing, maintaining and developing the relationship for all clients in your portfolio. You will provide ongoing service throughout the client's subscription to demonstrate value and prove ROI.

    Our ideal candidate is an energetic, motivated and collaborative professional who can join a supportive team that drives for excellence.

    This is both a client relationship and sales-type role, ideal for a candidate that has had previous experience in account management, inside sales or client service. This job is based in Melbourne CBD but travel may be required.

    Reporting to the Client Services Manager, you will be responsible for:

  • Proactively calling existing clients to maintain & build relationships within the company to ensure you hit your revenue targets by delivering value to our client base
  • Expanding our contacts beyond existing sources and developing a tailored value proposition across various areas within an organisation
  • Proactively promoting product awareness, while solution selling to cross-sell across your portfolio
  • Meeting the training needs of clients to ensure value is received, both via conversation and training (including product presentations to various user groups)
  • Dealing with incoming queries, issues and the day to day needs of your clients as they arise
  • Researching and understanding each client's business to identify new opportunities

    • As the successful candidate, you will have:

  • Excellent phone and email communication skills
  • Ability to speak with clients across a variety of industries and backgrounds
  • Working knowledge of MS Excel, PowerPoint and Word
  • Highly organised with the ability to manage numerous contacts, including scheduling, follow up, and establishing frequent points of interaction
  • Confidence in your negotiation, numeracy and diplomacy skills
  • A team player who can work with colleagues and other departments to achieve results
  • The ability to also work autonomously

    • You will be rewarded with a competitive salary + super, attractive OTE, work from home days as well as a great working environment.

    This role would suit candidates with an undergraduate degree and previous experience in a similar role.

    Salary Range - $80,000-$90,000

    IBISWorld is an Equal Opportunity Employer. All applicants must be authorised for employment in Australia.

  • Sportsbet

    Relationship Manager

    Found in: Talent AU C2 - 6 days ago

    Sportsbet Melbourne, Australia Full time

    If you are passionate about Sport & Racing and have a natural ability for excellent customer service and hosting events, then we have the role for you · Be part of one of the most innovative companies in Australia · A place to be yourself and thrive · Recognised as a Top 10 place ...

  • VMCH

    Relationship Manager

    Found in: JobGet AU C2 - 19 hours ago

    VMCH City of Boroondara, Australia

    Join VMCH in this newly created opportunity for a Relationship Manger located at newest retirement living project - St. Clare · Full time, permanent role within a growing industry based in Kew · Join a purpose-led organisation and enjoy being part of a world-class development pro ...

  • VMCH

    Relationship Manager

    Found in: Talent AU C2 - 3 days ago

    VMCH Kew, Australia Full time

    Join VMCH in this newly created opportunity for a Relationship Manger located at newest retirement living project - St. Clare · Full time, permanent role within a growing industry based in Kew · Join a purpose-led organisation and enjoy being part of a world-class development pro ...

  • HSBC

    Executive Relationship Manager

    Found in: Talent AU C2 - 4 days ago

    HSBC Melbourne, Australia Permanent - Full time

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We ...

  • L'Oréal

    Payroll Relationship Manager

    Found in: Talent AU C2 - 6 days ago

    L'Oréal Melbourne, Australia Jornada Completa

    We are currently seeking a Payroll Relationship Manager to join the L'Oréal Australia team due to an internal promotion. In this role, you will be responsible for managing a team of two, including a Payroll Officer and Payroll Data Specialist. It is important to note that we have ...

  • HSBC

    Executive Relationship Manager

    Found in: JobGet AU C2 - 2 days ago

    HSBC Melbourne, Australia

    Executive Relationship Manager - VictoriaExecutive Relationship Manager - Victoria · HSBC Melbourne, Australia Executive Relationship Manager - Victoria · HSBC Melbourne, Australia Posted 2 days ago Permanent Competitive · Executive Relationship Manager - Victoria · Some care ...

  • Loreal

    Payroll Relationship Manager

    Found in: Talent AU C2 - 5 days ago

    Loreal Victoria, Australia Full time

    We are currently seeking a Payroll Relationship Manager to join the L'Oréal Australia team due to an internal promotion. In this role, you will be responsible for managing a team of two, including a Payroll Officer and Payroll Data Specialist. It is important to note that we have ...

  • CFA Institute

    Broker Relationship Manager

    Found in: JobGet AU C2 - 6 days ago

    CFA Institute Melbourne, Australia

    About the role · Consumer asset and personal loans are a huge area of growth for Latitude Financial and our fast-paced business is growing rapidly, not to mention new products and loads of growth opportunity. · Our Relationship Manager is responsible for strengthening & expandi ...

  • HSBC

    Executive Relationship Manager

    Found in: Talent AU C2 - 4 days ago

    HSBC Melbourne, Australia Full time

    Job description · Some career choices have more impact than others. · At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through glo ...

  • Bendigo and Adelaide Bank

    Mobile Relationship Manager

    Found in: Talent AU C2 - 14 hours ago

    Bendigo and Adelaide Bank Melbourne, Australia Full time

    Join the Better Big Bank · Find true work/life balance · Be the Change your customers are looking for · About the Role · Known internally as a Mobile Relationship Manager you will be driving consumer lending acquisition via new business development and your established referrals ...

  • IBISWorld, Inc.

    Senior Client Relationship Manager

    Found in: JobGet AU C2 - 6 days ago

    IBISWorld, Inc. Melbourne, Australia

    An established market leader with an innovative product used by the world's elite businesses · Outstanding, team-oriented Client Service environment · A place where people look forward to coming to work every day and where you can flourish if this is the right place for you · Our ...

  • IBISWorld

    Senior Client Relationship Manager

    Found in: Talent AU C2 - 5 days ago

    IBISWorld Melbourne, Australia Full time

    An established market leader with an innovative product used by the world's elite businesses · Outstanding, team-oriented Client Service environment · A place where people look forward to coming to work every day and where you can flourish if this is the right place for you · Our ...

  • Pexa Group Limited

    Senior Manager Customer Relationships

    Found in: Jobs Search AU C2 - 2 days ago

    Pexa Group Limited Melbourne, Australia Full time

    Hi, we're PEXA · Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. · PEXA's world-first digital settlement platform has revolutionised the wa ...

  • Pexa Group Limited

    Senior Manager Customer Relationships

    Found in: Jobs Search AU C2 - 2 days ago

    Pexa Group Limited Melbourne, Australia Full time

    Hi, we're PEXA · Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. · PEXA's world-first digital settlement platform has revolutionised the wa ...

  • Property Exchange

    Senior Manager Customer Relationships

    Found in: Talent AU C2 - 2 days ago

    Property Exchange Melbourne, Australia Full time

    Senior Manager Customer Relationships · Melbourne · Customer and Commercial – Practitioners / · Permanent / · Hybrid · Apply for this job · Hi, we're PEXA · Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a di ...

  • Hardygroup

    Manager, Client Relationships and Business Development

    Found in: JobGet AU C2 - 5 days ago

    Hardygroup Melbourne, Australia

    Manager, Client Relationships and Business Development · Management (Community Services & Development) · Exciting relationship and business partnership role in healthcare informatics covering VIC, NSW and ACT (the specified territory) · Support the business development strategy ...

  • Lets Get Care

    Relationship Manager

    Found in: Talent AU C2 - 5 days ago

    Lets Get Care Clayton, Australia Full time

    myHomecare Group is the leading Home Care Package provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. · We are looking for a Relationship Manager to join the Relationships Team. You will be ...

  • Citi

    Vice President, Relationship Manager, Middle Corporates, Commercial Bank

    Found in: Talent AU C2 - 1 day ago

    Citi Melbourne, Australia Full time

    Job Description Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services ...

  • Citi

    Vice President, Relationship Manager, Middle Corporates, Commercial Bank

    Found in: Talent AU C2 - 1 day ago

    Citi Melbourne, Australia Full time

    Job Description · Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and servic ...

  • Arcadis

    Senior Geotechnical Engineer

    Found in: Indeed AU C2 - 4 days ago

    Arcadis Melbourne, Australia Full time

    Join a global design and engineering consultancy · Work on city-changing, major projects nationally · With flexible work options including part time hours available · At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improv ...