Jobs
>
Clayton South

    Relationship Manager - Clayton, Australia - Lets Get Care

    Lets Get Care
    Lets Get Care Clayton, Australia

    6 days ago

    Default job background
    Full time
    Description

    myHomecare Group is the leading Home Care Package provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry.

    We are looking for a Relationship Manager to join the Relationships Team. You will be responsible for assisting in developing the external business, establishing relationships with Referral Partners and promoting the myHomecare Group as a Provider of choice to prospective clients.

    Reporting to the Senior Relationship Manager, you will inform, guide and assist Referral Partners in providing quality services to clients and ensure that services are provided within the parameters of the Aged Care Quality Standards.

    What we will offer you:

    • Inspirational leadership in a growing company.
    • Building a career in Australia's largest home care package provider.
    • Flexible work arrangements including a hybrid working model, three days in the office and two from home.
    • Access to a range of employee benefits programs, including wellbeing program as well reward and recognition.
    • Annual performance development plans, career and succession planning.
    • A role with true purpose.
    • A new office with great facilities in M City, Clayton.

    What does the role entail?

    You'll be responsible for:

    • Onboarding new Referral Partners, over the phone or in person, and ensuring that they have an agreement, current Police Check, ABN and Insurance and that the information is stored appropriately.
    • Client management including assisting Referral Partners through the sign-up process and ensuring all client paperwork is received and completed appropriately.
    • Following up on Care Plan reviews with Referral Partners and providing guidance on budgets and client spending.
    • Attending client sign up appointments via telehealth along with the Referral Partners if applicable.
    • Liaising with Referral Partners, other Providers, clients, Allied Health Services and family members.
    • Following up account spending discrepancies and checking invoices\receipts prior to account paying eg. negative balances.
    • Completion of Funding Checklist and MAC Portal.
    • Maintaining a current, accurate and confidential reporting system.
    • Auditing our Referral Partners based on performance and the Standards and supporting them with training development.

    We are looking for someone with:

    • Problem-solving abilities with the ability to think critically.
    • Strong interpersonal and verbal/written communication skills.
    • Ability to work at a fast pace with effective time management skills.
    • Ability to develop a relationship with clients, their family and employees.
    • Willingness to learn new systems, policies and procedures and be challenged by the development of a high growth business.
    • Experience in Aged Care, Community Home Care Customer service skills and existing knowledge of Home Care Packages (HCP) and Commonwealth Home Support Program (CHSP).
    • Intermediate MS Office computer skills.

    At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative, and passionate team who are constantly striving to get even better outcomes for our clients. Our mission is to provide older Australians with the support they need to live independently at home, safely and happily.

    Discover how you can develop your career while truly helping people in your community.

    If you think you could be our Relationship Manager - Relationships, click apply today.

  • The myHomecare Group

    Relationship Manager

    53 minutes ago

    The myHomecare Group Clayton, Australia

    myHomecare Group is the leading Home Care Package provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. · We are looking for a Relationship Manager to join the Relationships Team. You will be ...

  • myHomecare

    Relationship Manager

    1 week ago

    myHomecare Clayton, Australia

    myHomecare Group is the leading Home Care Package Provider in Australia. Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry. · This position will operate under one of our four brands: Better Living Homecare, Let' ...

  • Kids Unlimited

    Customer Relationship Manager

    1 week ago

    Kids Unlimited Braeside, Australia

    Foster strong relationships with schools · - Achieve termly revenue goals · - Uphold rigorous child safety standards · This is a Part-time role working full-time hours during the Victorian school term with School holidays off. · **About Kids Unlimited**: · Kids Unlimited is Austr ...

  • Insurance House

    Relationship Manager

    6 days ago

    Insurance House Blackburn, Australia

    **About us**: · Insurance Brands Australia offers strong leadership, successful learning and development programs and a collaborative approach to how we achieve our goals. The success of our organisation is thanks to every single person we are so proud to have in our team. · If y ...

  • Link Group

    Relationship Manager

    2 days ago

    Link Group Melbourne, Australia

    We are currently seeking an experienced Relationship Manager to join our team in Melbourne. This is a full-time position that will serve as a maternity leave cover, with the potential for extension beyond the initial 12-month period. The role offers a hybrid work model with a gre ...

  • Victorian Chamber of Commerce and Industry

    Relationship Manager

    1 day ago

    Victorian Chamber of Commerce and Industry Melbourne, Australia

    **Fantastic career opportunity to work with Victoria's leading businesses**: · - ** Manage relationships within an exclusive portfolio**: · - ** Help grow a highly respected and dynamic member program** · **About us** · We are the most influential, independent business body in Vi ...

  • AGL Energy

    Relationship Manager

    6 days ago

    AGL Energy Melbourne, Australia

    As the needs of our customers change, so do we. · At AGL, we believe progress is powered by our people. · If you're set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. · Now's an extraordinary time to work with us. We're taki ...

  • Insurance House

    Relationship Manager

    1 week ago

    Insurance House Melbourne, Australia

    Insurance · - Insurance - Broker · - Melbourne · - Permanent / Full Time · 30/8/2023 · - Drive account servicing & development ensuring a professional approach · - Small office, large team. National brand with 40 year rich history and success · - Join a company known for their in ...

  • Department of Education and Training

    Relationship Manager

    1 week ago

    Department of Education and Training Melbourne City Centre, Australia

    Relationship Manager - Fixed Term until 30/06/2025. · Reporting to the Senior Relationships Manager, Regional TAFE Partnerships, the role of the Relationship Manager is to build and maintain positive relationships with regional institutes within the Victorian TAFE Network and key ...

  • Bank of Queensland

    Relationship Manager

    3 days ago

    Bank of Queensland Melbourne, Australia

    **About the Role** · Are you passionate about fostering strong relationships and driving business growth? BOQ Specialist is seeking a Relationship Manager within our Broker Channel to join our team. In this role, you will be the pillar between our Bank and our network of professi ...

  • WEX Inc.

    Relationship Manager

    6 days ago

    WEX Inc. Melbourne, Australia

    WEX is a global commerce platform that helps businesses solve their operational complexities like employee benefits, managing and mobilising fleets, and streamlining payments. · While these complexities may keep our customers up at night, they are why we get out of bed in the mor ...

  • ANZ Banking Group

    Relationship Manager, Dandenong Vic

    6 days ago

    ANZ Banking Group Dandenong, Australia

    **Req ID**: 65928 · **Department**: DSI Diversified Industries · **Division**: Australia Commercial · **Location**: Dandenong · About the role · At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving our customers' financ ...

  • Suncorp Group

    Relationship Manager

    1 week ago

    Suncorp Group Melbourne, Australia

    **Relationship Manager** · **About the role** · Exciting opportunity for an experienced Relationship Manager to join our Melbourne office. At Suncorp we strive to be the customer's first choice because we care about our customers and are passionate about the communities, they liv ...

  • Equity Trustees

    Relationship Manager

    1 week ago

    Equity Trustees Melbourne, Australia

    **Relationship Manager**: · Due to the recent expansion of our Philanthropy business, we have two fantastic opportunities within our team for experienced Relationship Managers, with an interest for positive social change: · **RELATIONSHIP MANAGER, CHARITABLE TRUSTS** · **RELATION ...

  • HSBC

    Relationship Manager

    3 days ago

    HSBC Melbourne, Australia

    **Some career choices have more impact than others.** · At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivit ...

  • Colliers International

    Relationship Manager

    1 week ago

    Colliers International Melbourne, Australia

    Full-time · - Employment Category: Permanent Full Time · **Company Description**: · At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what's right for our clients, people ...

  • Insurance House

    Relationship Manager

    4 days ago

    Insurance House Melbourne, Australia

    Insurance · - Insurance - General · - Melbourne · - Permanent / Full Time · 25/8/2023 · - Manage the financial assessment process for our Builders' Warranty portfolio · - Use your construction and finance admin exp and create new career pathways · - Join one of Australia's larges ...

  • Insurance House

    Relationship Manager

    2 days ago

    Insurance House Melbourne, Australia

    Insurance · - Insurance - Broker · - Melbourne · - Permanent / Full Time · 8/8/2023 · - Run your own portfolio of commercial clients managing their insurance needs · - Work with a friendly team in a dynamic business, enjoying significant growth · - Join one of Australia's largest ...

  • Insurance House

    Relationship Manager

    1 week ago

    Insurance House Melbourne, Australia

    Insurance · - Insurance - Broker · - Melbourne · - Permanent / Full Time · 3/8/2023 · - Run your own portfolio of loyal clients managing their personal insurance needs · - Work with a friendly team in a dynamic business, enjoying significant growth · - Flexible work arrangements ...

  • W Talent

    Relationship Manager

    2 days ago

    W Talent Melbourne, Australia

    REAL ESTATE & PROPERTY PROPERTY MANAGEMENT MELBOURNE PERMANENT / FULL TIME · **_18/4/2023 _** · - Manage a small portfolio of luxury apartments in the CBD · - No weekends · - Work directly with the Head of Property Management to support the team · An opening for a Relationship Ma ...