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    Assistant Customer Delivery Manager AM - Melbourne, Australia - Woolworths Group Limited

    Woolworths Group Limited
    Woolworths Group Limited Melbourne, Australia

    Found in: Talent AU C2 - 1 day ago

    Woolworths Group Limited background
    Full time
    Description

    Assistant Department Manager - Customer Delivery AM

    Reporting to the Customer Delivery Manager, the Assistant Department Manager role exists to:

  • Support the Customer Delivery Manager with the CFC operational performance across Staging & Dispatch activities
  • Support the Staging & Dispatch teams to provide an exceptional level of service to all online customers by ensuring all orders are dispatched on time
  • Lead the department in the absence of the Customer Delivery Manager - AM

    • What makes you right for Woolies

    As the Assistant Department Manager - Customer Delivery, your key responsibilities will be to:

  • Spend time with the Staging and Dispatch teams to motivate, manage, and guide them to deliver results and drive best practice in the CFC
  • Lead the team to work safely and efficiently
  • Collaborate with the Customer Order Manager to ensure orders are picked on time, packed correctly, and congestion points are avoided during the pick
  • Collaborate with our Customer Hub team and Online Logistics team to improve customer satisfaction, especially On time to Customer
  • Support the Customer Delivery Manager to identify and develop talent in the CFC to build a talent pipeline for our Woolworths Group
  • Engage with other CFC teams to share best practice

    • The right attitude is everything....

  • Genuine passion for food & shopping
  • Customer first mentality
  • Love of teamwork and growing with others
  • Flexible and adaptable to change
  • Willing to work and reliable

    • Woolworths, a job is never just a job.

    It's the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play.

    If you

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