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Melbourne

    Customer Service Administrator - Melbourne, Australia - Bluestone Recruitment

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    Full time
    Description

    About the Role

    Fantastic construction administration role working towards providing clients with an excellent and efficient pre-construction experience before beginning their build.

    Duties

    • Proactively managing customer's experience by ensuring clients are regularly updated of the status of their home during the planning process
    • Effectively communicating and maintaining the professional link between clients and internal stakeholders to ensure feedback and resolution
    • Maintain customer files with relevant contract, variations and other required documentation
    • Creating workflow, completing tasks as they arise
    • Completing and managing data entry and report compilation

    Skills and Experience

    • Exceptional customer service skills and attention to detail
    • Excellent organisational skills and ability to prioritise tasks.
    • At least 1 year of previous experience in a similar role in the construction industry

    If this sounds like you, please apply below. You can contact Alastair on or for further information.


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