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    Service Delivery Team Leader - Melbourne, Australia - The Busy Group

    The Busy Group
    The Busy Group Melbourne, Australia

    4 days ago

    Default job background
    Full time
    Description

    About the Role...

    To oversee and supervise either the Registrations, Claims, State Delegations, Fee for Service, Administration Teams (or a combination of) in the Service Delivery Centre/s to ensure that the administrative and processing activities required in meeting the contractual obligations of BUSY At Work's Australian Apprenticeship Support Services (AASS) are carried out in an accurate and timely basis. This position will act as a first port of call to provide advice to team members and escalate issues were necessary to the respective manager.

    This role is full time fixed term for 2 years with possibility of extension. This role is on a hybrid model working from home and working in office.

    BUSY Benefits...

    • Competitive salary: Circa $75k + super
    • Training and Professional development commitment
    • Career progression and internal transfer opportunities
    • Flexible and Hybrid work arrangements
    • BUSY Benefits program
    • Employee Assistance Program

    Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

    About BUSY...

    BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting over 45 years' experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

    A bit about you...

    • Prior experience as a Team Leader within a Service Delivery Centre function will be highly regarded. Enthusiastic approach to day-to-day business operations.
    • Ability to obtain a Working with Children Check/Blue Card and National Police Check
    • This role would suit experienced administration or record officers.

    Next steps...

    This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

    The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

    The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.

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