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    End User Support Specialist - Victoria, Australia - 2XM Recruit

    2XM Recruit
    2XM Recruit Victoria, Australia

    Found in: Talent AU C2 - 1 week ago

    Default job background
    Full time
    Description

    2XM Recruit is currently seeking an End User Support Specialist for a position in Central Melbourne. As a Support Specialist, you'll handle daily technical support activities on end user devices, as well as data network and servers where required.

    This is a great opportunity for someone working towards or just completed an IT qualification/certifications.

    Requirements & Skills:

    • Minimum of 2-3 years' experience in a Support/Service Desk role.

    • Install, diagnose, repair, maintain and upgrade all end user hardware and equipment (including, but not limited, to PC's, mobile devices and printers) to ensure optimal performance.

    • To provide an outstanding level of customer service in a timely and accurate approach.

    • Exposure of ITIL fundamentals and experience supporting an ERP system.

    • Significant experience supporting and using Windows 10 and Office 2019.

    • Excellent written and verbal communication skills.

    Technical:

    • Perform daily server checks as per current requirements.

    • Setup new computers and peripherals and test network connections.

    • Install additional software as required and as per process.

    • Train end users on usage of computer hardware and software.

    Required licenses

    • Valid driver's license.

    If you meet these skills and experiences, reach out to Simonat 2XM Recruit on or directly apply via the link below.

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