- Providing Level 2 support for internal applications with a focus on Dynamics AX/D365 and support infrastructure.
- Identifying process improvements and engaging in troubleshooting within the application support team.
- Effectively managing stakeholder relationships, interacting with the broader business and IT team.
- Complete daily maintenance tasks including logging requests, fielding queries, managing tickets, actioning alerts, managing escalations and reviewing the system health of Carlisle applications and services.
- Experience in supporting multiple applications, especially Dynamics AX or D365 (F&O), with strong technical troubleshooting, testing, configuring, and documenting skills.
- The ability to provide superior customer service, engage proactively with end users, and manage stakeholder relationships effectively.
- A genuine interest in learning and adapting to new systems and processes, with a willingness to be trained in specific areas such as FinOps and internal applications.
- Excellent problem-solving skills, seeking the root cause of issues with a hands-on approach.
- A cultural fit with our team environment that values teamwork, innovation, and continuous improvement. A sense of fun and enjoyment in the work is essential.
- An industry first, Family Friendly Program to support parents at all stages of the parenting journey including up to 18 week paid parental leave and a $250 baby bonus
- Exciting programs to support financial confidence, mental health and physical wellbeing including a virtual speaker series, Flu vaccinations, skin checks, EAP, wellbeing sessions and so many more
- Ongoing learning and development opportunities to help you reach your full potential - whether through our highly engaging and interactive e-learning platform or formally recognised courses, where here to encourage your long-term growth
- Loyalty days for every year of service equating to one whole weeks extra annual leave after 5 years; and Carlisle Day - an extra day off before Melbourne Cup
- Building discounts, supplier / trade discounts, and retail discounts with 400+ big name brands through our Carlisle Rewards platform
- Parties, award nights, mid-year/end of year events, Family Fun Day, you name it, we celebrate it At Carlisle we believe that celebrations are a time where true connection happens, bringing even more camaraderie to our team.
- Brand new office featuring state of the art workspaces, gaming rooms, massage chairs and a rooftop sports court
-
Support Analyst
5 days ago
Riley Solutions Melbourne, AustraliaMelbourne, VIC · - Work_ Type: Full Time · At Riley, we are currently searching for skilled Support Analysts (1x After Hours, 1x Business Hours) to join our Sydney based team · - 'Our purpose at Riley is to seek a positive return on creativity'_ · **The Role** · As a Support Anal ...
-
IT Support Analyst
1 week ago
Sharp People Melbourne, AustraliaHybrid Working · - Docklands Location · - Competitive Salary · As an IT Support Analyst with level 1 & Level 2 experience, you'll be the go-to expert for installation and maintenance of software and equipment on-site, providing top-notch customer service to employees across Austr ...
-
Support Analyst
1 week ago
Peoplebank Southbank, AustraliaOur client, a government business enterprise is seeking an experienced **Support Analyst **to join their team for an initial 6 month contract. · **Key Responsibilities**: · - Trouble shoot Pin-pad issues · - Process debugging capability within VHQ, Quest and Payment switch. · - D ...
-
Support Analyst
6 days ago
Davidson Group Services Melbourne, Australia**About the Company** · Davidson Technology are currently supporting one of Australia's most renowned companies that operates at the forefront of the ICT industry to deliver high quality services to millions of customers. · We are seeking a Support Analyst for an initial 6-month ...
-
Support Analyst
1 day ago
Peoplebank Melbourne City Centre, AustraliaLocation: · - Melbourne CBD- Job Type: · - Permanent- Posted: · - about 3 hours ago- Contact: · - Sue Templeton- Discipline: · - General IT · - Reference: · Your main responsibilities will be: · Perform infrastructure, security, continuous integration and continuous delivery · De ...
-
Support Analyst
4 days ago
Talent International Melbourne, Australiaaustralia melbourne contract au$600 - au$710 per dayOur client is a leading national retailer currently seeking a Support Analyst to provide support for their data streaming platform. · Your new role will see you providing day to day and on call support for the businesses compute ...
-
Support Analyst
4 days ago
CYOS Solutions Melbourne, Australia**Application closing date**: Wednesday, 01 May :59pm, Canberra time · **Estimated start date**: Monday, 10 June 2024 · **Location of work**: VIC · **Working arrangements**:Subject to negotiations with line manager, hybrid working arrangements in line with current NDIA policy are ...
-
IT Support Analyst
3 days ago
FourQuarters Melbourne, Australia12 Month Contract Role · - Melbourne CBD Location · - Flexible Working Available · **About the role** · Your role will include: · - Providing Level 1/2 IT Service Desk support to staff across Australia · - Ensuring all tickets are actioned in a timely manner · - Performing regula ...
-
IT Support Analyst
6 hours ago
GJK Facility Services Collingwood, Australia**Introduction**: · BETTER EXPERIENCES, BETTER OUTCOMES · It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people. · We are a leading provid ...
-
Support Analyst
6 days ago
Country Road Group West Melbourne, Australia**Job no**: 991123 · **Work type**: Full-Time · **Location**: Melbourne - West · **Categories**: IT · **The Opportunity** · - effective solution to ensure business service level agreements are maintained. · **Note: This role is based onsite 5 days a week at our Truganina site wit ...
-
Support Analyst
6 hours ago
Capgemini Melbourne, AustraliaCapgemini is a global leader in partnering with companies to transform and manage their businesses by harnessing the power of technology. Recognized by Ethisphere as one of the World's Most Ethical Companies for the last ten years in a row, we are a diverse, values-driven organiz ...
-
Support Analyst
1 week ago
Davidson Group Services Melbourne, AustraliaAre you looking to work in a nationally loved brand? Wanting to make a difference? · This organisation is a leading Australian retailer with over 2,500 retail outlets nationally. They make Australians lives easier by delivering quality, value, and service as well as process more ...
-
Support Analyst
5 days ago
vintrace Collingwood, AustraliaOur vision is to help global wine producers save time and make amazing wine. We're a global team of wine & tech professionals and are as passionate about our industry as our customers. Join a great team with lots of scope to learn and grow your career. · **Key Responsibilities**: ...
-
Application Support Analyst
3 days ago
J2 Recruitment Melbourne, AustraliaApplication Support Analyst - Internal & Customer Tech Support · - Formidible Portfolio of Cross Industry / Enterprise Customers · - Culture of Shared IP / Constant Upskilling / Creative Solutions · This impressive, · Under the guidance and mentorship of an impressive domain lead ...
-
Production Support Analyst
3 days ago
Profusion PAC Pty Ltd Melbourne, Australia**Application/Production Support Analyst** · **Key Selling Points**: · - Take a lead role in resolving incidents, conducting root cause analysis, and preventing recurring issues. · - Work in a collaborative environment, supporting various systems and mentoring junior analysts. · ...
-
Application Support Analyst
2 days ago
J2 Recruitment Melbourne, AustraliaIT & Telecomms · - Help Desk / Support · - Melbourne · - Permanent / Full Time · 10/8/2023 · - Application Support Analyst - Internal & Customer Tech Support · - Formidible Portfolio of Cross Industry / Enterprise Customers · - Culture of Shared IP / Constant Upskilling / Creativ ...
-
Qc Support Analyst
2 days ago
Bell People Consultants Melbourne, AustraliaGlobal Pharmaceutical Manufacturing Organisation · - Excellent Contract Opportunity - Start ASAP · - Inner Melbourne Metropolitan Area · **About the Company**: · Operating as a major global Multinational pharmaceutical manufacturer with global sites worldwide, our client is well ...
-
Technical Support Analyst
1 day ago
FutureYou Melbourne, AustraliaJob details · Posted · 22 March 2024 · Salary · $60000 per annum · Location · Melbourne · Job type · Permanent · Discipline · Technology & Project Services · Reference · BH · Job description · **Job Title**: Technical Support Analyst · **Position Type**: Permanent Full-time · ** ...
-
Digital Support Analyst
1 week ago
Citi Melbourne, AustraliaAt Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business - a powerful advantage that combines global insights with deep local knowledge. We recognize that unique indiv ...
-
Qc Support Analyst
1 day ago
Bell People Consultants Melbourne, AustraliaLeading Pharmaceutical Global Manufacturing Organisation · - Excellent Opportunity · - Melbourne Metropolitan Area · **About the company**: · Operating as a major global Multinational pharmaceutical manufacturer with global sites worldwide, our client is well known for its growth ...
Application Support Analyst - Victoria, Australia - CARLISLE HOMES PTY LTD
Description
We Are Carlisle
At Carlisle Homes, we're more than a home-building company. We're a team of passionate professionals making a meaningful impact. As a privately held, Australian-owned business, we've earned prestigious recognition, receiving the HIA Australia's Major Professional Builder 2023 award and ranked ninth in the 2023 Australia's Best WorkplacesTM List for businesses employing 100 to 1000 staff. This comes off the back of being officially certified as a Great Place to Work for our third year in a row.
Our ongoing pursuit of quality and innovation sets us apart, our customers consistently rate us in the top percentile on Australia's leading customer review website Our company not only build beautiful homes but also a culture of excellence, innovation, and growth.
We are looking for a self-motivated Application Support Analyst with experience managing and supporting Dynamics AX. Contributing to a strong sense of teamwork, you will be responsible for ensuring that operational processes run smoothly through a stable and consistent technology experience.
In this role, you will be responsible for:
We are ideally seeking candidates with:
Carlisle perks
As a named Great Place to Work (not once, but three times) our commitment to making life better for our people speaks for itself. Here's a snapshot of our perks.
If you're seeking a challenging environment, focused on excelling as an individual and working in a vibrant team then this could be the role for you