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    Manager, Digital Strategy - City of Melbourne, Australia - Ambition Group

    Ambition Group
    Ambition Group City of Melbourne, Australia

    1 day ago

    Default job background
    Description

    About Us:

    Our client is a leading professional body committed to supporting its members with industry insights, training, certification, research, and conferences. They are currently undergoing a digital first transformation over the next two years to enhance their services and better serve the member community.

    This is a delivery-focused position, where the successful candidate will play a pivotal role in driving the execution of the digital strategy. As part of this initiative, the client is implementing a new Dynamics CRM platform, improving on a SharePoint implementation that happened in 2020, and migrating our website to ensure our members have seamless access to relevant resources.

    Key Responsibilities:

    Team Leadership:

    • Lead and manage a team of 4 individuals to ensure the successful delivery of the digital first strategy.
    • Foster a collaborative and innovative team culture to drive successful outcomes.

    Platform Improvement:

    • Identify improvement opportunities across the suite of business platforms, including Dynamics CRM, SharePoint, and website migration.
    • Conduct business/system analysis on core business processes to optimize efficiency.

    Vendor Management:

    • Take a lead role in managing relationships with 3 key vendors to ensure adherence to SLAs and successful solution delivery.
    • Evaluate and negotiate contracts, ensuring cost-effectiveness and alignment with organizational goals.

    Stakeholder Engagement:

    • Engage with internal and external stakeholders to understand their needs and ensure alignment with the digital strategy.
    • Communicate effectively with various teams and departments to drive collaboration and support.

    Qualifications:

    • Technical background in digital transformation, program/project management, and people management.
    • Proven experience with Dynamics CRM, SharePoint, PowerBI, and website migrations.
    • Strong understanding of business processes and the ability to drive system analysis.
    • Previous experience in managing vendors and ensuring SLA compliance.
    • Familiarity with complex members-based organizations is highly desirable.

    Culture:

    This client boasts a purpose-driven collaborative culture dedicated to supporting and enriching our member community.


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