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    Case Manager Level 1 - Brisbane, Australia - ALLIANZ AUSTRALIA SERVICES PTY LTD

    ALLIANZ AUSTRALIA SERVICES PTY LTD
    ALLIANZ AUSTRALIA SERVICES PTY LTD Brisbane, Australia

    1 week ago

    Default job background
    Full time
    Description

    CTP Case Manager | QLD – Brisbane

    • Put the customer at the heart of everything you do
    • Feel empowered to make a positive impact
    • Be trusted to do what's right

    Are you looking for an organisation that has a high level of Integrity and professionalism?

    As a CTP Case Manager you will be building effective working relationships with a variety of key ‎‎stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims ‎with a focus on proactive claims management.

    You'll be responsible for:

    • Manage your own CTP claims portfolio from lodgement to finalisation
    • Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
    • Review treatment requests and organise investigations into claims with a focus on proactive claims management
    • Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
    • Attend conferences with counsel, expert witnesses, and lawyers

    Important to your success:

    • Proven para-legal personal injury experience (preferred)
    • Excellent customer service and communication skills
    • Negotiation and conflict resolution skills
    • Time management skills and a proactive approach
    • Ability to work in a high-pressure environment
    • Skills to manage a target driven case load
    • Ability to take ownership of assigned ‎tasks

    What's on offer?

    • Full-time permanent opportunity
    • An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
    • On-going training and development opportunities
    • Be a part of a successful team delivering customer satisfaction and service expectations

    CTP Case Manager | QLD – Brisbane

    • Put the customer at the heart of everything you do
    • Feel empowered to make a positive impact
    • Be trusted to do what's right

    Are you looking for an organisation that has a high level of Integrity and professionalism?

    As a CTP Case Manager you will be building effective working relationships with a variety of key ‎‎stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims ‎with a focus on proactive claims management.

    You'll be responsible for:

    • Manage your own CTP claims portfolio from lodgement to finalisation
    • Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
    • Review treatment requests and organise investigations into claims with a focus on proactive claims management
    • Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
    • Attend conferences with counsel, expert witnesses, and lawyers

    Important to your success:

    • Proven para-legal personal injury experience (preferred)
    • Excellent customer service and communication skills
    • Negotiation and conflict resolution skills
    • Time management skills and a proactive approach
    • Ability to work in a high-pressure environment
    • Skills to manage a target driven case load
    • Ability to take ownership of assigned ‎tasks

    What's on offer?

    • Full-time permanent opportunity
    • An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
    • On-going training and development opportunities
    • Be a part of a successful team delivering customer satisfaction and service expectations
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