Application Specialist - Brisbane, Australia - Queensland Health

Queensland Health

Verified Company

Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The role:

You will be responsible for providing effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework

Key responsibilities will include:

Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.

Are you right for this role?

To be successful in the role, you will have:

Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management

(SFIA:

USUP Level 4, PBMG Level 4, CHMG Level 4, CFMG Level 3, TEST Level 3)

Office 365 Collaboration Services
Microsoft Exchange
PowerShell scripting
Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT / Clinical Business environment

(SFIA:

SLMO Level 4)

Welldeveloped interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions

(NHS:

Effective and strategic influencing)

Benefits of working with eHealth Queensland: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

Competitive salary + generous superannuation and leave loading
Flexible working arrangements
Diverse work culture
Career training and developmentThis work is licensed under a Creative Commons Attribution 3.0 Australia License.