Aps 6 Level Case Manager - Brisbane, Australia - HOBAN Recruitment

HOBAN Recruitment

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

HOBAN Recruitment are sourcing experienced Case Managers to join our client, who is a Federal Government Agency.

Located in Brisbane CBD, Queensland
12month fulltime contract, with the possibility of an extension, pending business requirements.
There are two levels available 5, $53.63, or 6 $ per hour + Superannuation

About the role

Undertaking case management of low to moderately complex AAT matters and analysing to develop options for early resolution.
Obtaining necessary information and advice to effectively resolve AAT matters.
Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
Preparing documents detailing resolution options and outcomes at Case Management meetings.
Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the agency.
Preparing and maintaining electronic record keeping, including evidence supporting decision making processes and justifying conclusions reached during the case management process.
Managing a team of approx. 4 level 5 staff
Handling higher case loads as well as more complex cases

About you

Exceptional communication and teamwork skills
Previous experience in high level case management is highly desirable
Territory qualification will assist in this role
Experience working with AAT matters
Be able to provide assistant support to all team members
Must be an
Australian Citizen:
Able to pass national police check and working with children check
Excellent customer service skills, working closely with many families, participants, court, internal and external stakeholders.
12 years of leadership experience as a minimum is required.