Case Manager Level 1 - Brisbane, Australia - Allianz Australia

Allianz Australia
Allianz Australia
Verified Company
Brisbane, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter


Description

CTP Case Manager | QLD - Brisbane

  • Put the customer at the heart of everything you do
  • Feel empowered to make a positive impact
  • Be trusted to do what's right

Are you looking for an organisation that has a high level of Integrity and professionalism?


As a CTP Case Manager you will be building effective working relationships with a variety of key ‎‎stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims ‎with a focus on proactive claims management.


You'll be responsible for:


  • Manage your own CTP claims portfolio from lodgement to finalisation
  • Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
  • Review treatment requests and organise investigations into claims with a focus on proactive claims management
  • Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
  • Attend conferences with counsel, expert witnesses, and lawyers

Important to your success:


  • Proven paralegal personal injury experience (preferred)
  • Excellent customer service and communication skills
  • Negotiation and conflict resolution skills
  • Time management skills and a proactive approach
  • Ability to work in a highpressure environment
  • Skills to manage a target driven case load
  • Ability to take ownership of assigned ‎tasks

What's on offer?
-
Full-time permanent opportunity

  • An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
  • Ongoing training and development opportunities
  • Be a part of a successful team delivering customer satisfaction and service expectations

CTP Case Manager | QLD - Brisbane

  • Put the customer at the heart of everything you do
  • Feel empowered to make a positive impact
  • Be trusted to do what's right

Are you looking for an organisation that has a high level of Integrity and professionalism?


As a CTP Case Manager you will be building effective working relationships with a variety of key ‎‎stakeholders, including injured claimants and/or their lawyers, and reviewing treatment requests and organising investigations into claims ‎with a focus on proactive claims management.


You'll be responsible for:


  • Manage your own CTP claims portfolio from lodgement to finalisation
  • Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
  • Review treatment requests and organise investigations into claims with a focus on proactive claims management
  • Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
  • Attend conferences with counsel, expert witnesses, and lawyers

Important to your success:


  • Proven paralegal personal injury experience (preferred)
  • Excellent customer service and communication skills
  • Negotiation and conflict resolution skills
  • Time management skills and a proactive approach
  • Ability to work in a highpressure environment
  • Skills to manage a target driven case load
  • Ability to take ownership of assigned ‎tasks

What's on offer?
-
Full-time permanent opportunity

  • An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
  • Ongoing training and development opportunities
  • Be a part of a successful team delivering customer satisfaction and service expectations

Job Level:


  • Entry Level

Location:


  • Brisbane, QLD, AU, 4000
    Area of Expertise:
  • Customer Services & Claims

Unit:


  • Allianz Australia

Employing Entity:


  • ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:


  • Full-Time

Remote Job:


  • Hybrid working

Employment Type:


  • Permanent

ID:


  • 46920

Position Cluster:


  • Non-Executive

More jobs from Allianz Australia