Jobs
>
Account Manager
>
Melbourne

    Account Manager - Melbourne, Australia - Brenntag

    Brenntag
    Brenntag Melbourne, Australia

    5 days ago

    Default job background
    Description

    Our team in Melbourne currently has an opening for a Account Manager (Pharma)

    YOUR ROLE & RESPONSIBILITIES

    Job Summary:

    Responsible for managing a portfolio of customers, improving, and developing existing customer relationships as well as identifying and actively seeking for new opportunities in line with the market and segment strategies

    Key Responsibilities:

  • Manage existing customers and develop new customer relationships
  • Manage existing and develop new product and market opportunities driving business growth and market share
  • Achieve sales targets by proactively leveraging all communication channels including digital channels and face to face interactions for a range of allocated products
  • Increase GP and product portfolio by initiating opportunities to drive cross-selling / range-sell / value-based pricing
  • Identify high potential accounts and determine strategies for converting prospects
  • Following sales protocols and procedures, generate new leads and improve/increase conversion rates and sales interactions
  • Utilising call planning, pipeline management, lead identification and qualification, undertake proactive sales calling and performance monitoring to drive sales and achieve set targets
  • Raise customer awareness by assisting in determining the right products for the customer's needs as well as raising customer awareness of product options/ opportunities
  • Undertake joint visits with Managers and Suppliers as required
  • Liaise with relevant internal stakeholders to determine the best solution for the customer and extracting maximum value (e.g.,
  • Sales Team, Product Management, Customer Service, Supply Chain)
  • Submit accurate forecasts and forecast updates as requested on a timely basis, managing effective pricing strategies to include, but not limited to: Contracts, Pricing Agreements, Renewals, negotiations, and implementations
  • Prepare and calculate accurate costings for materials
  • Prepare and offer quotations to customers
  • Prepare CRM reports relating to customers in the format and timing specified by Managers (reporting includes regular call reports and special reports as requested by management at a suppliers' request)
  • Maintain, create, monitor, and update customer opportunities and potentials in CRM
  • Review reports and action as required to ensure customers receive the correct quantity of product, at the right time and in the right location to meet budgeted, contracted, and forecast requirements
  • Report on any information relevant to the liquidity of a customer to identify and limit any possible exposure to Brenntag of any debts
  • Seek prompt payment of debtors and address problem accounts when necessary
  • In conjunction with Industry Market Management Department, conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand
  • Drive commercial and functional excellence based on guidance/ input from business unit management
  • Increase product knowledge by exchanging with Pharma Services Department on the functionalities, applications and benefits in pharmaceutical and nutraceutical formulations
  • Report on market and competitor information e.g., pricing, key customer strategies, trends, key personnel movements, and new product opportunities etc.
  • Ensure all business activities are conducted according to the work instructions specified in the Integrated Management Systems

    • Customer Experience

  • Identify and assist in implementation of process improvement opportunities in conjunction with senior management
  • Manage Customer Service Excellence as measured by external customer feedback
  • Work cohesively with internal/external stakeholders ensuring a customer centric culture is achieved and maintained
  • Non-conformance management
  • Manage and report all non-conformances, acting on repetitious non-conformances
  • Identify and implement changes to ensure a measured reduction in non-conformances and overall operation efficiency gains and continuous improvement initiatives are achieved
  • Review Job7's and follow through to action improvements, addressing areas of sub-optimal performance

    • General

  • Consistently demonstrate Brenntag values and expected behaviours through exemplary standard setting
  • Actively participate in the annual Performance, Planning & Review (PPM) process, establishing individual KPIs and monitoring
  • performance to ensure targets and effective work outcomes are achieved
  • Take ownership of learning and development opportunities by creating an Individual Development Plan (IDP), strengthening your personal and professional development
  • Perform such other duties and activities which may be assigned to you from time to time

    • YOUR PROFILE

  • Tertiary qualified in science, chemistry, or related discipline
  • 10+ years' of B2B sales experience in a Pharmal/Nutraceutical related sales role
  • Proven track record of commercial sales with knowledge of account management
  • Experience in distribution, chemical or similar industry desirable but not essential
  • Technically sound in pharmaceutical/nutraceutical/personal care discipline with the ability to demonstrate and communicate the value proposition of Pharma/Nutra/Personal Care products
  • Excellent verbal and written communication skills
  • Interpersonal awareness with a proven ability to develop and maintain strong relationships and build credibility and trust with internal and external stakeholders
  • Must have a "best practice" continuous improvement and customer centric mindset
  • Results orientated with a solutions-based sales approach
  • Agile, highly collaborative with an early adopter mindset
  • Ability to manage complexity and change in a dynamic environment
  • Analytical skills and high attention to detail
  • Ability to work autonomously, flexibly and under pressure to meet tight deadlines
  • Demonstrated ability to proactively problem solve and follow through on allocated tasks to successful completion
  • Enthusiastic and highly motivated
  • Digitally savvy and can prioritise and take initiative
  • Excellent planning and time management skills
  • Excellent IT Skills and practical knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
  • Aquent

    Account Manager

    3 days ago

    Aquent Melbourne, Australia

    **Overview**: · **PLACEMENT TYPE**: · **Permanent** · **SALARY/PAY RATE**: · **$70,000 - $75,000 + Super** · - **$70,000 - $75,000 + Super** · - **Brand Marketing Agency** · - **Melbourne ...

  • Certus Recruitment Group

    Account Manager

    1 day ago

    Certus Recruitment Group Melbourne, Australia

    **Account Manager - Agency** · **65-75k Base + Great Benefits** · **Melbourne** · As a highly recognised and established independent agency, our client delivers compelling content, communications, and creativity for an ever-growing portfolio of well-known accounts. To meet custom ...

  • Zoom Recruitment

    Account Manager

    1 week ago

    Zoom Recruitment Melbourne, Australia

    Are you ready to embark on a thrilling career journey with a national leader in Specialised Building Materials? · Our client is at the forefront of innovation, providing cutting-edge products and systems to revolutionize the Australian residential construction market. Join a dyna ...

  • Allianz Australia

    Account Manager

    1 week ago

    Allianz Australia Melbourne, Australia

    **Account Manager - VIC** · **Does Account Management excite you?** · We are currently seeking a highly motivated individual with a background of knowledge in the motor dealer industry. Our Account Manager role offers a high degree of autonomy and requires you to be a champion in ...

  • Lead Group Consultancy

    Account Manager

    1 week ago

    Lead Group Consultancy Melbourne, Australia

    Company perks that rival competitors · - Well known and respected int he industry · - Career Progression · Our client is a Raw Materials supplier that caters to various industry sectors, including personal care, food, industrial, and animal health. They are seeking an experienced ...

  • Easygo

    Account Manager

    1 week ago

    Easygo Melbourne, Australia

    **Looking for an opportunity to combine your love for livestreaming with your talent for managing accounts, all while working for a company that's already taking the gaming industry by storm? Look no further We're a brand-new platform that's already making a big impact, and we're ...

  • Rimfire Resources

    Account Manager

    1 day ago

    Rimfire Resources Melbourne, Australia

    Melbourne · - Crop Protection / Agronomy / Seed · - National Role · **The Company** · Our client is a national brand, who operate across a range of agribusiness segments supplying a national retail supply chain. They act on behalf of their growing network to leverage relationship ...

  • D'Arcy Weil

    Account Manager

    1 week ago

    D'Arcy Weil Melbourne, Australia

    Melbourne or Brisbane · - Global powerhouse · - $200K + benefits & bonuses · Do you excel at building strong relationships with clients and helping them achieve their business goals? Our client, a global powerhouse in industrial automation software, is seeking an exceptional Acco ...

  • Apex Group

    Account Manager

    1 week ago

    Apex Group Melbourne, Australia

    Account Manager - Unit Registry · Location: Melbourne, Australia · Date Posted: Aug 1, 2023 · **Description** · Do you have transfer agency experience, and are you seeking a new job in Sydney? Apex Group is looking for an Account Manager - Unit Registry, and the role comes with a ...

  • Oomf

    Account Manager

    1 week ago

    Oomf Melbourne, Australia

    Prominent & leading brands · - Career progression · - Inner Melbourne location with hybrid working · This renowned and established Melbourne design studio is known for its beautifully crafted and innovative approach to branding and design. · This is a unique opportunity for a hig ...

  • Albright Institute

    Account Manager

    1 week ago

    Albright Institute Melbourne, Australia

    **About Us**: · Albright Institute of Business and Language and Albright Institute of English is a Registered Training Organisation (RTO) in the heart of Melbourne CBD with three more campuses across Australia (Sydney, Adelaide, and Brisbane), approved by the Australian Skills Qu ...

  • Albright Institute

    Account Manager

    1 week ago

    Albright Institute Melbourne, Australia

    **About Us**: · Albright Institute of Business and Language and Albright Institute of English is a Registered Training Organisation (RTO) in the heart of Melbourne CBD with three more campuses across Australia (Sydney, Adelaide, and Brisbane), approved by the Australian Skills Qu ...

  • MJM Recruit

    Account Manager

    1 week ago

    MJM Recruit Melbourne, Australia

    This is a fantastic opportunity to establish yourself as an industry professional in LIGHTING Products · Are your strengths building and nurturing relationships, developing and managing key accounts, a self-starter and experienced salesperson? · Do you have a willingness to learn ...

  • Recruitmore

    Account Manager

    5 days ago

    Recruitmore Melbourne, Australia

    **Contract Type**: · - Full Time**Location**: · - Melbourne - VIC**Industry**: · - Sales & Account Management**Contact Name**: · **Contact Phone**: · **Date Published**: · - 15-May-2023Love winning new business, but over dealing with companies who have no idea who you are? · Imag ...

  • Creative Recruiters

    Account Manager

    1 day ago

    Creative Recruiters Melbourne, Australia

    Creative Recruiters | Account Manager | Freelance · - Onsite · - Branding experience required · Are you an experienced and personable Account Manager with experience working in branding agencies? We have a fantastic freelance opportunity for you · A leading studio specialising in ...

  • LRI Invest S.A.

    Account Manager

    1 week ago

    LRI Invest S.A. Melbourne, Australia

    Do you have fund accountancy experience, and are you seeking a new full-time job in Melbourne, Australia? Apex Group is looking for a Private Equity Fund Accounting Manager, and the role comes with an excellent salary and benefits package. · As a Fund Accounting Manager, you will ...

  • Australia Post

    Account Manager

    1 week ago

    Australia Post Melbourne, Australia

    **Job no**: · **Brand**: Australia Post · **Categories**: Business support · **Work type**: Permanent Full Time · **State**: VIC · **Location**: Melbourne · Australia Post provides essential services for the community and amongst these are the commercial offerings that we delive ...

  • Apex Group Ltd

    Account Manager

    1 week ago

    Apex Group Ltd Melbourne, Australia

    Account Manager (Closed Ended) · **Description** · Do you have accountancy experience, and are you seeking a new job in Australia? Apex Group is recruiting an Account Manager -Closed Ended Funds based in Melbourne. · In this fund accounting role, you will ensure timely and accura ...

  • TPG Telecom

    Account Manager

    23 hours ago

    TPG Telecom Melbourne, Australia

    Awesome company culture and benefits · - Highly supportive and fun team environment · - Access to a great selection of benefits · We've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG ...

  • Zoom Recruitment

    Account Manager

    1 week ago

    Zoom Recruitment Melbourne, Australia

    **Business Development Manager** · **_ABOUT THE COMPANY:_** · Our client is a National supplier of **Specialised Building materials** focussed on providing **innovative products** and systems to the Australian construction market. · They offer cost effective solutions and **deliv ...