- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the property that are outside parameters of the.
- Handles all opportunities if property does not participate in an EBC.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc.
- Closes the best opportunities for each property based on market conditions and individual property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Builds and strengthens relationships with existing and new customers to enable future bookings.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provides excellent customer service in order to grow share of the account.
- Executes brand's Customer Service Standards and property's Brand Standards.
- Executes and supports the business Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Manages and develops relationships with key internal and external stakeholders.
- Uses sales resources and administrative/support staff.
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
-
Associate Account Director
5 days ago
The Trade Desk Sydney, AustraliaThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accurac ...
-
Accounting Positions Graduate Director
3 days ago
Evans Davis Sydney, AustraliaGraduate > Director Level · - $50k - 300k+++ Incentives · **About The Firms** · Multiple positions within public practice accounting firms · Mid-tier & Boutique · Graduate > Partner level · **About The Roles** · - Graduates x 2 · - Intermediate x 5 · - Senior x 7 · - Assistant-Ma ...
-
Account Director
5 days ago
Stopgap Limited Haymarket, Australia Full timeThis successful independent agency is seeking an experienced Account Director or Senior Account Director to lead marketing initiatives for blue chips brand in the financial service and/or corporate sectors.The ideal candidate would have a strategic mindset. · This entails underst ...
-
Account Director
5 days ago
Broadsign Careers Haymarket, Australia Full timeAre you looking to join a Global Tech leader?Then we have an exciting opportunity for youAbout usBroadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. · Our software is operated by some of the most succe ...
-
Account Director
1 week ago
Deepend Group Sydney, AustraliaWe hire people not just positions and are always looking for individuals who can bring fresh perspectives, ideas and experiences to our team. If you're looking for a place that values your curiosity, entrepreneurial spirit and passion for integrated thinking, get in touch.BEKIND ...
-
Account Director
2 days ago
Saatchi & Saatchi Sydney, Australia Full timeJob Description · We're looking for an experienced and driven Account Director to join our award-winning team in Sydney working across a key agency client. This is a fantastic opportunity for someone who wants to take a direct role in helping their stakeholders achieve the impos ...
-
Account Director
6 days ago
Anz Vmly&r Haymarket, Australia Full timeVMLAt VML, we are a beacon of innovation and growth in an ever-evolving world. · Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. · With the merger of VMLY&R and Wunderman Thompson, we have ...
-
Account Director
5 days ago
Anz Vmly&r Haymarket, Australia Full timeVMLAt VML, we are a beacon of innovation and growth in an ever-evolving world. · Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. · With the merger of VMLY&R and Wunderman Thompson, we have ...
-
Account Director
5 days ago
Dentsu Aegis Network Ltd. Haymarket, Australia Full timeThe purpose of this role is to lead and develop client service accounts. · As our next AD, you will ensure tasks are completed effectively, work is carried out to the high standards set, deadlines are met, budgets are properly created and managed, above-average results are achiev ...
-
Account Director
22 hours ago
Dentsu Sydney, Australia Full timeThe purpose of the Account Director (AD), is to lead and develop client service accounts. Assuming direct responsibility for every aspect of the day-to-day management of client work in the Consumer team within Dentsu Creative PR. · Job Title: · Account Director - Consumer PR · Jo ...
-
Account Director
2 days ago
Dentsu Sydney, Australia Full timeThe purpose of this role is to lead and develop client service accounts. · As our next AD, you will ensure tasks are completed effectively, work is carried out to the high standards set, deadlines are met, budgets are properly created and managed, above-average results are achiev ...
-
Account Director
1 week ago
Anz Vmly&r Sydney, Australia Full timeVML · At VML, we are a beacon of innovation and growth in an ever-evolving world. · Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. · With the merger of VMLY&R and Wunderman Thompson, we h ...
-
Account Director
2 days ago
Stopgap New South Wales, Australia Full timeThis successful independent agency is seeking an experienced Account Director or Senior Account Director to lead marketing initiatives for blue chips brand in the financial service and/or corporate sectors. · The ideal candidate would have a strategic mindset. This entails unders ...
-
Account Director
5 days ago
Keypath Education Sydney, Australia Full timeAccount Director · Full-time · Company Description · Discover Your Path at Keypath · About Us: · At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education so ...
-
Account Director
4 days ago
Dentsu Aegis Network Ltd. Sydney, Australia Full timeThe purpose of this role is to lead and develop client service accounts. · As our next AD, you will ensure tasks are completed effectively, work is carried out to the high standards set, deadlines are met, budgets are properly created and managed, above-average results are achiev ...
-
Account Director
2 days ago
dentsu Sydney, Australia Full timeThe purpose of this role is to lead and develop client service accounts. · As our next AD, you will ensure tasks are completed effectively, work is carried out to the high standards set, deadlines are met, budgets are properly created and managed, above-average results are achiev ...
-
Account Director
2 days ago
Broadsign Sydney, AustraliaAre you looking to join a Global Tech leader? · Then we have an exciting opportunity for you · About us · Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the mos ...
-
Account Director
2 days ago
Dentsu Sydney, Australia Full timeThe purpose of the Account Director (AD), is to lead and develop client service accounts. Assuming direct responsibility for every aspect of the day-to-day management of client work in the Consumer team within Dentsu Creative PR. · Job Title: · Account Director - Consumer PR · Jo ...
-
Account Director
22 hours ago
Planit Sydney, Australia Full timePlanit are world leaders in application testing and quality engineering. We provide solutions that support organisations to deliver high quality systems, applications, and IT architecture. · Planit is now a proud NRI company and part of a global movement to deliver a sustainable ...
-
Account Director
3 days ago
Publicis Groupe Sydney, Australia Full timeJob Description · Publicis Groupe is a world leader in marketing, communication, and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is b ...
Account Director - Haymarket, Australia - Marriott International, Inc
Description
Job NumberJob Category Sales & Marketing
Location Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely?N
Relocation?N
Position Type Management
JOB SUMMARY
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential.
Manages group/catering opportunities not handled by an Event Booking Center (EBC).
Actively up-sells each business opportunity to maximize revenue opportunity.
Achieves personal and team related revenue goals.
Verifies business is turned over properly and in a timely fashion for proper service delivery.
Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience.
Provides service to customers in order to grow the account on behalf of the company.
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Understanding Market Opportunities & Driving Revenue
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality.Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.Bewhere you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first.Because if you're happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.
Willard Marriott.Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates.That's The JW Treatment.
In joining JW Marriott, you join a portfolio of brands with Marriott International.
Bewhere you can do your best work,begin your purpose, belong to an amazing globalteam, and become the best version of you.
#J-18808-Ljbffr
