- Maintain and grow revenue with existing enterprise clients
- You are fluent in English
- Identify opportunities for customer growth through the use of Broadsign products and services
- Identify customer needs and market insights to be communicated to the rest of the Broadsign organization
- Conduct renegotiations and renewals to modify and/or expand client product offerings & contracts via mutually beneficial strategies
- Maintain accurate data hygiene for all assigned accounts
- Become a trusted and knowledgeable client partner with strong, dedicated knowledge of current client base
- Develop and maintain trusted relationships that are shown through positively impacting client NPS
- Manage complex stakeholder relationships with all levels from C-Suite to operational team
- Identify potential risks and uncover hidden requirements through proactive discovery sessions, inquiring deeply, and crafting a comprehensive long-term account strategy for achieving growth.
- Conduct quarterly business reviews with client leadership to provide insight into their use of our tools, opportunities for them to grow, and expected hurdles to be overcome
- Represent Broadsign in industry events and conferences, furthering thought leadership and credibility through engagements, can travel up to 50% of the time
- 5+ years of account management or sales experience
- experience with solutions sales and long sales cycles and with working to a revenue target/carrying a quota
- Is interested in joining a kick-ass Sales team
- Loves to see a project through from beginning to end
- Enjoys challenging themselves and constantly learning about new tech
- Likes to have their ideas heard and contributions recognized
- Wants access to continuous learning and career development by attending sponsored conferences & seminars with your peers
- A fun and dynamic work environment with plenty of opportunities to evolve and stay challenged
- Competitive vacation time
- Health & wellness program: 500 $ annually towards health, fitness, or wellness expenses
- 2 personal and 3 sick days
- Parental leave top-off
- 2 volunteer days per year
- Ongoing opportunities for professional development and educational assistance
- Additional benefits available
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Account Director - Sydney, Australia - Broadsign
Description
Are you looking to join a Global Tech leader?
Then we have an exciting opportunity for you
About us
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world. Come light up the world with us, we're currently looking for an Account Director to join our Sales team in Australia
What to expect
We are looking for an Account Director to maintain and grow our relationships with our enterprise Out of Home (OOH) Media customers in Australia. Our industry-leading products are diverse and are used by many different client departments including network operations, sales, and ad operations. This results in deep and often complex customer relationships that require proactive management to ensure that our customers get the most out of what we have to offer. The Account Director will join a team of AMs that helps our clients get the most value from our products & services, and gain insights from industry experts.
Overall goals: grow revenue (upsell); reduce churn; deepen relationships (be seen as partners, not just vendors); centralize communication.
What you need to perform in this job
More importantly, you're the kind of person who:
What we bring to the table :
