Claims Team Leader - Canberra, Australia - Haylo People

Haylo People
Haylo People
Verified Company
Canberra, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description
Lead, coach and mentor a team of Claims Consultants

  • Review, monitor and manage operational performance
  • Identify and support with business development opportunities


Bring your customer service experience to a leadership opportunity, leading a team of 6 Claims Consultants in Hobart and elevating operational performance.


About you:


  • Experienced Customer Service Consultant who has had success coaching or leading a team
  • A supportive and empowering leader, engaging with individuals to achieve consistently positive outcomes
  • Strong communicator who can build rapport with customers
  • A high level of resilience and assertiveness whilst maintaining excellent customer service is key
  • Solutions driven individual who make tough decisions quickly

Benefits:


  • Salary $70,000 $75,000 + super per annum
  • Hybrid working with a minimum of one day in the office per month
  • Supportive leadership team who truly care for their people and their career
  • Many career opportunities on offer with various departments and national opportunity
  • Fun and supportive culture where people are encouraged to be their authentic selves

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