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    trainee workers compensation claims advisor - Newcastle, Australia - Haylo People

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    Full time
    Description

    15th April, 2024

    Use your existing healthcare, nursing or allied health skills with your high levels of empathy to make a difference. With full training, transition into a Trainee Case Manager position supporting injured workers, guiding them through the recovery and return to work process.

    HAYLO People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a trusted and well-known insurer who are seeking to expand their Workers Compensation Claims team. This is a great opportunity for those who are seeking to transition into an office-based role while utilising their knowledge of injuries.

    This is a permanent full-time role with the flexibility of working 3 days in the office and 2 days from home.

    Benefits offered:

    • Salary: $77,000 - $83,000 package (Inclusive of Superannuation)
    • Hybrid working: 3 days in the office and 2 days from home
    • Full training is provided to set you up for success in the role
    • Onsite learning & development team with a structured career pathway


    Key Responsibilities:

    • Proactively manage a portfolio of workers compensation claims in line with current company guidelines and legislative requirements to ensure a timely and cost effective resolution of your claims portfolio.
    • Supporting people who have been injured at work and guiding all parties through the claims process
    • Facilitating case conferences with nominating doctors with the goal of getting good return to work outcomes
    • Working with internal stakeholders to manage treatment approvals, return to work and injury management plans
    • Working collaboratively with Employers to determine suitable duties and effective return to work strategies.
    • Manage weekly payments and provider invoices


    About you:

    • To be successful in this role you should have a sound of injuries and possess a background in healthcare, nursing, allied health
    • You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties
    • You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances
    • You are an organised person who demonstrates strong time management skills


    We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

    For more information, or to discuss this role in further detail, please contact Trish on or email

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