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    Senior Partnership Manager - Melbourne, Australia - Tal Services Limited

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    Full time
    Description

    Company Description

    Welcome to This Australian Life.

    From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.

    We're always looking for people who want to go further with us. People who do what's right, aim high, and work smart. Why not see where we can go?

    Job Description

    This is a newly created Senior Partnership Manager – Retirement role, reporting to the Head of Product and Retirement. Your primary focus will be working with a key industry fund partner to implement a retirement solution that enables the partner to achieve their Retirement Income Strategy goals, as well as their key member outcomes in retirement.

    This is a permanent role, working flexibly from our Melbourne office.

    In this role you will:

    • Support in running partner facing workshops with representatives from Product, Pricing, Member Experience, Technology, Digital present across the fund.
    • Manage the partnership stream to ensure deliverables are provided including key external facing materials to support implementation activities with the fund partner.
    • Own key governance and commercial streams and work closely with TAL's legal team to own the process end-to-end.
    • Negotiate, deliver and monitor commercial terms that achieve joint goals, where relevant.
    • Work with the partner to implement new propositions, member engagement on retirement and related digital solutions.
    • Lead discussions on product design change.
    • Deliver excellent service through insightful reporting, and act as an escalation point for service escalations, ensuring TAL delivers to agreed business plans and service standards.
    • Create and manage internal structures to ensure TAL business units are accountable for delivery.
    • Identify, assess, and deliver strategic initiatives to grow the partnership in line with agreed business plans.

    Qualifications

    • Tertiary qualification in a related discipline
    • Minimum 5 years' experience working in superannuation, retirement incomes and/or life insurance
    • Experience in developing solutions for wholesale/institutional clients
    • Strong knowledge of current and proposed regulations impacting superannuation and life insurance industry
    • Strong commercial acumen
    • Excellent analytical and problem-solving skills
    • Excellent interpersonal skills
    • Strong verbal and written communication skills

    You're always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

    As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

    Additional Information

    At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don't check every box in the criteria above, we encourage you to apply today or get in touch with us here.

    To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

    TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.

    We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
    We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

    #LI-Hybrid

    Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.

    If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.



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